Systems Administration Senior Associate - NetBackup

Job Summary

We are currently seeking a Systems Administration Senior Associate - NetBackup to join our team in Bangalore.

G5 Storage Backup Administrator (Intermediate L1 / Junior L2)

Role Summary

G5 engineers perform deeper troubleshooting of storage and backup environments, manage routine provisioning tasks, and support scheduled operational activities.

Key Responsibilities

• Troubleshoot moderately complex storage issues:

• LUN accessibility

• Pathing/multipathing issues

• High latency alerts

• Storage pool warnings

• Perform provisioning and routine tasks under SOP:

• LUN creation and mapping

• NAS share creation

• Quota management

• Troubleshoot backup failures at a deeper level:

• Client configuration issues

• Network connectivity errors

• Media server issues

• Storage target unavailability

• Perform restores of files/folders/databases after validation.

• Monitor and manage tape libraries, media pools, retention schedules.

• Support patching, firmware upgrades (pre-checks/post-checks).

• Analyze logs to identify recurring backup issues.

• Mentor G4 engineers and review their ticket quality.

Skills Required

• storage/backup operations
• SAN zoning
• LUN masking
• iSCSI/FC connectivity
• snapshot management replication basics
• NetBackup
• Commvault
• Veeam
• DataDomain