Systems Administrator

Key Responsibilities:

Maintenance

1. Maintains documentation of all IT related hardware used by the company

• Tracks existence of spares and deployment of new hardware
• Tracks loaning of existing hardware

1. Maintains documentation of all IT related software used by the company
2. Maintains documentation of all relevant system configuration for referencing
3. Tracking of all IT related support systems used by the company

• Such as backup systems, network management systems, custom applications, etc.

1. Ensures smooth operations of all equipment, network and otherwise
2. Employs methods to avoid downtime/costs/etc. associated with system failure from both internal and external causes

• Antivirus
• Firewalls

1. Maintains Backups to ensure data integrity and system recovery capabilities for Business Continuity Planning
2. Maintains cybersecurity of systems and networks
3. Keeps software updated to latest relevant versions especially in terms of security patches
4. Monitors security Logs and pre-emptively searches for areas of concerns
5. Submits regular status reports on the functionality of the system

Trouble shooting

1. Manages concerns at the user level

• New users (creation, configuration, etc.)
• Existing users (problems, troubles, new permissions)

1. Manages concerns at the systems level

• Standard networks, permissions, etc.
• Custom programs such as custom databases applications

1. Maintains record of issues and trouble shooting

Externals

1. Manages relationships and contracts with vendors
2. Sources additional Vendors as needed
3. Tracking of Industry standards and Regulations