Systems Administrator

Job Overview

ASNOA is an Integrated Services Organization that supports insurance agents in the transition to, and success within, the Independent Insurance Channel. Our support for agents includes licensing, contracting, carrier support, and training — the majority of which is hosted in our own completely custom web portal.

As ASNOA continues to grow, we are looking for an in-house System Administrator who can assist with daily IT operations. This would include things like troubleshooting device issues (monitors, laptops, printers, TVs), troubleshooting system issues (softwares, servers, permissioning issues), as well as manage and maintain our inventory for both physical equipment and software licensing. Though we are at the time looking for someone who will primarily function as office support, this role would hopefully eventually grow into the main infrastructure manager of the office, including networking, cyber security, and other aspects of system architecture.

Because this will be the main support of the office, we are also looking for someone personable and with good communication skills. This is a very front-facing IT job, not a backroom IT job. The role will need to be good at training, breaking down complicated issues and explaining them to non-technical people, and be pleasant to work with.

This role is remote on Monday & Friday, and in-person on Tuesday, Wednesday and Thursday. Because so much of this job is in-office troubleshooting, we are not accepting fully remote at this time.

Required Hard Skills

· Experience with computer troubleshooting, both Windows environments and Mac environments

· Experience with Linux environments such as servers (any Linux OS)

· Experience with SQL and Microsoft SQL Server 16+

· Experience managing VOIP systems and troubleshooting phone issues

· Experience with Microsoft programs such as Word, Excel, but also their more advanced tools such as Powershell, Azure, Power Automate, Power BI, and Office & Exchange Admin

· Experience with ActiveDirectory, Domain Controllers, and Group Policy Management

· Experience with AWS Environments and Cloud Hosting

· Experience with any networking, including office and email firewalls, switch management, routing, domain management and DNS records, etc.

· Experience with UNIX environments (preferable, not required)

Required Soft Skills

· Good critical thinking and problem-solving skills to be able to analyze, troubleshoot, and improve up on our current system setup

· Good communicator to be able to handle updates to our leadership team or department heads, and be able to break down technical issues and explain them simply

· Good project management skills, the ability to take large projects and break them down into smaller chunks with accurate timelines as we do system upgrades and improvements

Compensation and Benefits

· Competitive Salary for the Chicago Suburbs

· 100% employer funded health insurance

· 401K Match, up to 4% dollar-for-dollar

· Flexible Spending Account (medical and dependent)

· Vision, Dental, LTD available for opt-in

· Paid holidays (9) and between 13-17 days of accrued PTO based on years of experience

· Bonus Programs for network growth

· Remote work 2 days a week

TO APPLY

Please submit your resume and cover letter to [email protected].

Pay: $66,300.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Downers Grove, IL 60515