Systems Administrator

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Job Title: Systems Administrator

Location: Staunton, VA, (Onsite)

Position Type: Contract

Interview Mode: Both Phone and In Person

Overview:

Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

3-5 years of experience required.

Key Responsibilities

• Responds to all levels of support requests from Tier 1 - 3.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end user resources.
• Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Required/Desired Skills

Skill | Required /Desired | Amount | Actual Years of Experience
Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers | Required | 5 |
Desktop/Laptop/Server Hardware | Required | 5 |
Experience with Active Directory Administration | Required | 5 |
Virtualization/VMWare | Required | 5 |
Backup and Recovery | Required | 5 |
Help Desk Support | Required | 5 |
Customer Service | Required | 5 |
Cybersecurity | Highly desired | 2 |
Hands-On w/Network Equip | Desired | 3 |
Experience with Video Management Systems | Desired | 2 |
Microsoft Certification/ Related certifications | Nice to have |
Audio-Video Support | Nice to have |