Systems Administrator

cloudIT is seeking a skilled Systems Administrator to support, maintain, and optimize IT infrastructure for business clients. This role focuses on troubleshooting technical issues, managing servers and networks, maintaining system security, and ensuring reliable technology operations.

The ideal candidate will have experience with Windows server environments, Microsoft 365, virtualization, networking, and technical support. The successful applicant will work with IT specialists to resolve escalated issues, improve system performance, and deliver dependable technology services to clients.

Responsibilities

• Install, configure, maintain, and monitor servers and business IT systems.
• Administer Windows Server environments and Microsoft 365 services.
• Troubleshoot network connectivity, hardware, software, and system performance issues.
• Support virtualization platforms and remote access technologies.
• Manage user accounts, permissions, and access controls.
• Configure and maintain network equipment, including switches, routers, firewalls, and VPNs.
• Monitor system availability, security alerts, and infrastructure performance.
• Support backup, disaster recovery, and business continuity procedures.
• Document system configurations, maintenance activities, and troubleshooting steps.
• Assist service desk staff with complex technical issues and escalations.
• Recommend improvements to system reliability, security, and efficiency.
• Communicate clearly with clients regarding technical issues and resolutions.

Requirements

• Experience in systems administration, IT infrastructure, or technical support.
• Knowledge of Windows Server and Microsoft 365 administration.
• Understanding of networking fundamentals, including LAN, WAN, DNS, and DHCP.
• Familiarity with virtualization and remote access solutions.
• Knowledge of system security, backups, and access management.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple support requests and prioritize tasks effectively.

Preferred Skills

• Experience with VMware, Microsoft Hyper-V, or similar virtualization platforms.
• Familiarity with Microsoft Entra ID, Active Directory, and Group Policy.
• Knowledge of firewall administration, VPN configuration, and endpoint security.
• Experience with PowerShell scripting and IT documentation tools.
• Relevant certifications such as CompTIA Network+, Microsoft Azure certifications, or VMware certifications.
• Familiarity with IT service management and ticketing systems.

About the Company

cloudIT is an IT services and consulting company headquartered in Phoenix, Arizona. The company provides managed IT services, cloud infrastructure, cybersecurity, network support, communications solutions, and technology consulting. Its team helps businesses maintain secure and reliable IT environments through proactive monitoring, technical support, infrastructure management, and tailored technology solutions. <Cite refs={["turn266033search0","turn266033search3","turn266033search5"]}/>

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Relocation assistance

Work Location: In person