Systems Administrator I

Job Summary

It is expected that the Systems Administrator I will use the latest tools to develop and deliver solutions in support of our infrastructure and client s needs. The requirements listed below are representative of the knowledge, skill, and/or ability to be a Systems Administrator I.

Responsibilities

• Perform Windows Azure Virtual Desktop Administration duties using Azure Native Tools and Nerdio Manager for MSP
• Develop and Manage Windows 11 Images
• Perform Windows Server Administration Duties
• Administer Virtualization Infrastructure (VMware vSphere, Microsoft Hyper V)
• Perform Windows Infrastructure Management Duties (Active Directory, EntraID, EntraID Domain Services, Group Policy, DNS, DHCP)
• Experience with Public Cloud Infrastructure, such as Office365 and Azure.
• Troubleshooting issues with laptops/desktops/printers, network, general user issues.
• Relevant knowledge of at least one scripting language preferably PowerShell.
• Expert with Windows 10, 11 desktop support and administration.
• High level of understanding of core networking concepts: TCP/IP, IPv4, IPv6, routing, switching, firewalls, DHCP, DNS etc.

Education and Experience

• Associate s degree or equivalent work experience in Information Technology
• Experience with Microsoft Azure and Microsoft Azure Virtual Desktop Infrastructure
• Experience with Virtualization Technologies such as VMWare ESXi
• 3-5 years previous IT Experience
• Experience in PC hardware, software and network troubleshooting
• Experience in ServiceNow or other ITSM tool
• Experience in Microsoft Deployment Technologies such as Microsoft Deployment Toolkit
• Experience in MS tools such as Excel and Word for documentation
• Self-starter that can collaborate actively with others in a cross-functional team.
• Excellent communication skills to act as a link between end users and higher-level support

Other Requirements You Will Need

• Bachelor s degree in Information Technology or equivalent - related work experience can be substituted
• Minimum of 4 years providing technical support in a professional IT environment
• Excellent oral and written communication skills
• Strong multi-tasking skills
• Must be able to work independently

Requirements Strongly Desired

• Microsoft Azure Certifications preferred
• VMware Certifications preferred
• CompTIA A+ and Network + Certifications preferred
• Healthcare environment experience preferred

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