Systems Administrator I

The Systems Administrator is responsible for maintaining a complex computing environment and applications for worldwide corporate use. This position requires the ability to rapidly diagnose applications and/or system problems and accurately communicate with team members to ensure the best course of action for incident response.

Responsibilities

• Coordinate and implement Windows Server Operating System Patches.
• Manage hardware and software licenses and renewals.
• Facilitate and coordinate incident response resolution for elevated and priority helpdesk tickets.
• Performs, validates, and documents periodic tests of backup and disaster recovery solutions.
• Maintains the integrity, performance and security of all servers and systems.
• Monitors system and network performance.  Develops metrics and alerts to ensure reliability and proactively support growth.
• Troubleshoots software, hardware, and internet issues as they arise.
• Provides advice and training to end-users, as needed.
• Maintains current knowledge of relevant technologies.
• Maintains system documentation and change management procedures.
• Monitors Domain and File Server security systems and Auditing tools.
• Assist Senior IT Operations staff as needed to meet company goals.
• Administration of AD and Azure accounts.

Additional Duties and Responsibilities

• Document and maintain a detailed disaster recovery plan and its testing results, as developed by senior IT Operations staff.
• Ensure that all networking equipment and OS configurations are up to date and backed up.
• Submit Purchase Orders as needed.
• Assist with System documentation and adherence to corporate responsibilities.

Qualifications

• Associate degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• Minimum 2 years of prior information technology and systems or network administration experience
• Ability to troubleshoot and diagnose information technology issues.
• Experience with the existing technical environments (listed below).
• Maintains currency with evolving data center technologies.
• Strong communication skills.
• Strong knowledge of computer hardware and software.

Currently Technical Environment

• Microsoft Servers, Linux Servers.
• VMWare vSphere Virtual Data Center.
• Windows desktops and laptops, with some Apple MacBook’s
• Growing base of cloud servers:  AWS
• MS SQL Databases