SYSTEMS ADMINISTRATOR / IT OPERATIONS TECHNICIAN

SYSTEMS ADMINISTRATOR / IT OPERATIONS TECHNICIAN

Laundry Hub Ltd is seeking a full-time, permanent Systems Administrator / IT Operations Technician to maintain and support the company's day-to-day technology infrastructure and operational systems.

The successful candidate will be responsible for supporting business systems, maintaining the website and online booking platform, managing business email and cloud services, monitoring system performance, maintaining cyber security controls, resolving technical issues and ensuring the reliable operation of the company's IT environment.

KEY RESPONSIBILITIES:

• Administer company computers, user accounts, business email and cloud services.
• Maintain the website and online booking platform.
• Monitor system performance, hosting services and backups.
• Configure, maintain and troubleshoot approved software, hardware and network devices.
• Manage user access permissions and security controls.
• Apply software updates and maintain system security.
• Investigate and resolve technical issues.
• Maintain technical documentation and provide user support.
• Liaise with hosting, software and telecommunications providers where required.

REQUIREMENTS:

• At least two years' relevant experience in systems administration, IT operations or infrastructure support.
• Strong knowledge of Windows, Microsoft 365, networking and cloud services.
• Experience with website hosting, DNS, SSL certificates and business email administration.
• Good problem-solving, organisational and communication skills.
• Excellent written and spoken English.
• Ability to work from the company's London office.

Pay: £35,200.00 per year

Work Location: In person