Systems Analyst

About the role

We are looking for an experienced Systems Analyst to join a high-impact engagement within the financial services sector, supporting critical cards and payments platform systems. In this onsite role, you will play a key part in ensuring application changes are implemented accurately, integrated systems function reliably, and configuration and release activities comply with organisational standards.

Key responsibilities

• Perform requirements and impact assessment across upstream and downstream applications
• Configure and validate application parameters across SIT, UAT, DR, and Production environments
• Support deployment verification, post-implementation validation, and configuration impact analysis for changes and releases
• Analyse and troubleshoot configuration-related issues across integrated systems, including interface endpoints, certificates, and connectivity settings
• Review application logs and configuration settings to support incident investigation and root cause analysis
• Coordinate configuration changes with Development, Infrastructure, Middleware, Database, and Vendor teams
• Support release management activities including configuration migration, environment comparison, and documentation

About you

• Minimum 8 years' experience as a Systems Analyst, preferably in financial services with cards or payments platform projects
• Bachelor's Degree in Computer Science, Information Technology or a related discipline
• Strong understanding of cards and/or payment systems and processing
• Strong working skills in Linux (RHEL), command-line administration, and shell scripting
• Good technical, analytical, and problem-solving skills with strong attention to detail
• Basic networking knowledge (TCP/IP, ports, firewall concepts) and ability to work under pressure to meet tight deadlines

About us

Tentacle Tech is an IT and software development consulting company serving some of Malaysia's largest enterprises. We deliver technology solutions, software development services, and IT consulting across multiple industries.

Benefits

• Competitive salary
• Opportunity to work on critical systems within the financial services sector
• Supportive team environment with access to mentorship and guidance
• Ongoing training and professional development opportunities
• Exposure to enterprise-level IT consulting engagements
• Career progression opportunities within a growing consulting firm