Systems Analyst

What You Will Do

• Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives.
• Translate high-level business requirements into detailed functional and non-functional specifications.
• Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization.
• Design and document business processes, use cases, user stories, workflows, process maps, and system interactions.
• Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability.
• Collaborate with Product Managers to refine requirements and define deliverable scope.
• Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins.
• Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle.
• Define and document APIs, integration requirements, data flows, and system interactions where required.
• Ensure solutions consider security, performance, scalability, reliability, and compliance requirements.
• Support engineering teams throughout development by clarifying requirements and resolving ambiguities.
• Facilitate communication between business and technical stakeholders to drive alignment and delivery success.
• Participate in sprint planning, backlog refinement, solution reviews, and release planning activities.
• Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined.
• Review implemented solutions to ensure they meet business expectations and documented requirements.
• Drive continuous improvements in analysis, documentation, and delivery processes.

Requirements

What You Bring

Educational Qualification

• Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline.
• Master's degree is an added advantage.

Professional Certifications

• Certified Business Analysis Professional (CBAP) is an advantage.
• PMI Professional in Business Analysis (PMI-PBA) is desirable.
• Agile, Scrum, or Product-related certifications are an added advantage.
• System Design, Solution Architecture, or Technology-related certifications are beneficial.

Experience

• Minimum of 5-8 years of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles.
• At least 3 years working within software development environments using Agile methodologies.
• Experience within fintech, banking, financial services, or other high-growth technology-driven organizations.
• Hands-on experience documenting functional requirements, system specifications, workflows, and integrations.
• Experience collaborating directly with Engineering, Product, Architecture, and QA teams throughout the product development lifecycle.

Benefits

• Opportunity to shape the future of fintech in Nigeria by helping deliver products that impact millions of customers.
• Ownership of solution design and requirement definition for high-impact digital initiatives.
• Exposure to modern technology platforms, product development practices, and innovative financial services solutions.
• Opportunity to work closely with Product, Engineering, Design, Data, and Executive Leadership teams.
• Continuous learning, mentorship, and professional development opportunities.
• Competitive compensation and the opportunity to solve challenging business and technology problems.
• A fast-paced, collaborative, and inclusive work environment where innovation is encouraged and growth is a priority.
• Competitive compensation.