Systems Analyst - Microsoft 365

Position Overview

Pay range: $63,875 - $103,800 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

UAB Medicine Health System Information Services (HSIS) plays a critical role in supporting the entire organization. This team of more than 400 dedicated individuals keeps UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients and business support to our organization. You’ll join a large team with a passion for healthcare information technology and being part of a mission-driven organization.

Job Description

To conduct business requirements reviews, technical systems specifications and systems process analysis. To develop detailed selection evaluation criteria. To analyze and re-engineer business processes using industry standard tools and methods with understanding of the technical and business environments. To partner with business process experts to learn and understand problems with software. To develop innovative IT solutions for risky and demanding business situations.

Key Duties and Responsibilities

• Provide day to day support for routine tasks and incidents assigned to the Collaboration team
• Support routine tasks and maintenance for Microsoft 365 solutions, Microsoft Exchange Online, Microsoft SharePoint Online, and other affiliated applications
• Collaborate directly with the Information Security and Privacy teams
• Document standards and procedures related to the team
• Ensures requests are completed on time and within scope
• Keeps leadership informed on systems performance and problems.

Qualifications

Associate's degree in Information Systems or a related field and four (4) years of related experience required. Work experience may substitute for education requirement.

Knowledge/Skills/Abilities

• Basic understanding of Microsoft 365, Microsoft Exchange, and Microsoft SharePoint
• Demonstrate ability to prioritize and multi-task
• Demonstrate effective problem-solving, analytical, and time management skills
• Demonstrated ability working in a team environment

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.