Systems Analyst ( midlevel)

Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems. " Review and assist in development of testing requirements and test plans

" Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation;

" Define user requirements;

" Create documentation to support projects and reflect organizational change;

" Research, propose, and test systems solutions to identified user and systems issues;

" Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers

" Assist in defining process improvement through the identification of policy, process and systems gaps;

" Provide written documentation as required using department forms and processes;

" Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes;

" Coordinate project activities and the resolution of action items for multiple stakeholder groups.

" Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements " Review and assist in development of testing requirements and test plans

" Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation;

" Define user requirements;

" Create documentation to support projects and reflect organizational change;

" Research, propose, and test systems solutions to identified user and systems issues;

" Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers

" Assist in defining process improvement through the identification of policy, process and systems gaps;

" Provide written documentation as required using department forms and processes;

" Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes;

" Coordinate project activities and the resolution of action items for multiple stakeholder groups.

" Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements 60 months experience creating reports/analyzes using Tableau, MS Access, COGNOS, Power BI or similar tools. 60 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications. 18 months of working experience in creating, managing and executing functional and regression test scripts 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tool 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues Master's Degree in Computer Science or related majors