To liaise with Business Analysts, development teams, business users, project teams and vendors to provide end-to-end production and project support for all applications in production to ensure smooth running of day-to-day activities and to improve efficiency of the application's performance and related processes.

• Assist in promoting the use of a shared infrastructure and application roadmap to reduce costs and enhance information flows.
• Ensure roadmaps have appropriate targets and are validated against business objectives.
• Partner with business and technology lead domain experts to elicit and translate business requirements into suitable technology solutions.
• Develop roadmaps in line with stakeholder needs best practices and RMBs change process.
• Coordinate and facilitate annual working sessions for the roadmap to add change or remove initiatives.
• Ensure roadmaps align BT priorities with business partner needs that they include appropriate targets and have been validated against business objectives.
• Build professional trusted advisor relationships with key stakeholders displaying sound abilities to listen advise influence and consult at all levels.
• Liaise with various business stakeholders to provide information and assist with queries
• Communicate proactively to manage expectations.
• Manage and deliver on projects and provide feedback thereon.
• Manage project resources to ensure delivery.
• As an internal consultant during the design and execution of solutions that cater for specific business requirements and advise management on best practices.
• Assist BAs and Architects to translate strategic decisions into business solutions.
• Participate in building a long-term infrastructure roadmap for all IT systems architecture.
• Adhere to all processes within the system development lifecycle and ensure that a consistent framework is applied across the business.
• Develop and prepare documents for the design of solutions that meet system and security requirements.
• Participate in producing requirement specifications technical documentation test packs and training material.
• Assist in providing input into the budgeting process.
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed timeframes and according to quality standards.
• Stay relevant and up to date with legislations and new development.
• Take ownership of personal career development leveraging formal and informal opportunities. Contribute to a friendly co-operative climate in working with others to achieve collective goals.

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

29/10/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.