Systems & Automation Specialist

About the role

True North Academy (TNA) is a Singapore-based training and professional development company specialising in communication, influence and personal branding. We are looking for a hands-on Systems & Automation Specialist based in the Philippines to take ownership of our digital systems and help build end-to-end digital ecosystems for both TNA and our clients. This is not a traditional IT helpdesk role. We want someone who enjoys building systems, connecting platforms, automating workflows and solving technical problems.

Key responsibilities

• Build and manage CRM systems using GoHighLevel, Kajabi, Systeme.io or similar platforms
• Create landing pages, websites, funnels, forms and client portals
• Build automated email sequences and lead-nurturing workflows
• Set up CRM pipelines and customer journeys
• Integrate payment gateways, checkout pages and appointment systems
• Connect websites, CRM, email, calendars and other applications
• Use Zapier, Make, APIs or webhooks for integrations where required
• Manage domains, DNS, business emails and related technical configurations
• Troubleshoot TNA's website, email, CRM and other SaaS/IT issues
• Build and maintain digital ecosystems for TNA clients

About you

• Hands-on experience with GoHighLevel, Kajabi or Systeme.io
• Experience with CRM and marketing automation
• Experience with website and landing-page building
• Experience with email automation
• Experience with payment gateway integration
• Experience with Zapier, Make, APIs or webhooks
• Experience with domains, DNS and business email
• Experience with Google Workspace and cloud-based business applications
• Resourceful, organised, detail-oriented and comfortable working independently
• Ability to understand how systems connect, learn quickly and independently solve technical problems

About us

True North Academy (TNA) is a Singapore-based training and professional development company specialising in communication, influence and personal branding.