Systems and Database Manager

About the role

Central Cleaning Supplies is seeking an experienced Systems & Database Manager to support the Users, ERP system, databases, reporting, integrations, and internal business systems. This is a hands-on, office-based role reporting to the Group CFO and Managing Director.

The successful candidate will be the first point of contact for internal system and IT-related issues and will coordinate with the external IT provider for managed servers, network, cybersecurity, patching, and infrastructure support.

Key responsibilities

• Support and monitor ERP, databases, reporting tools, integrations, and business-critical systems
• Act as the first point of contact for internal IT and system-related issues
• Coordinate with the external IT company for support tickets, server matters, patching, updates, and service issues
• Maintain and improve SQL databases, queries, views, stored procedures, reports, and data processes
• Develop and maintain Crystal Reports, management reports, operational reports, and system reports
• Use Python, SQL, PowerShell, APIs, CSV, XML, JSON, EDI, and automation tools to improve system efficiency
• Support EDI, API integrations, data imports/exports, and system-to-system data exchange
• Assist with Power BI dashboards, KPI reports, and business intelligence reporting
• Support users with ERP, reporting, data, and system queries
• Identify system improvements and help streamline business processes

About you

• Nexus ERP experience will be highly regarded
• Experience with APIs, EDI, data integrations, CSV, XML, JSON, and automation tools
• Strong SQL database administration and reporting experience
• Strong Crystal Reports experience is essential
• Python programming skills are essential
• Good understanding of ERP and business systems
• Power BI skills will be an advantage
• Strong troubleshooting, communication, and problem-solving skills
• Ability to work independently and manage priorities

Benefits

• Attractive salary package for the right candidate
• Stable full-time role with a well-established national business
• Hands-on role across ERP, databases, reporting, automation, EDI, and integrations
• Supportive management team