Systems Business Administrator (Oracle)

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Aneurin Bevan University Health Board support flexible working.

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Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process Job Overview We are looking for a skilled and motivated Systems Business Administrator to manage our business systems, support end-users and ensure smooth day-to-day operations.

The post holder will work as part of the Divisional Business Team providing administrative support to the operational delivery of Estates and Facilities services.

The purpose of the catering system and database is to maintain a comprehensive database of all provisions, contracted suppliers and current prices, costing and allergen information, standard recipes and daily menus for patients and retail outlets.

The post holder will have responsibility for price adjustments, back office reports, bar coding, cash register training and VAT. There may be a need to occasionally attend at weekends and after core hours for technology uploads and similar system changes.

Main duties of the job

The post holder’s day to day responsibilities will include placing Oracle orders, receipting delivery of orders, and day to day responsibilities for the Central Information Technology Software System for catering.

They will be responsible for monitoring a generic email box which will include processing orders and receipting, liaising with suppliers, responding and actioning any queries/issues or complaints.

They will work closely with the Catering Liaison Dietician to update patient menus, create & amend allergen files by sourcing and reviewing individual ingredients. Responsibility for maintenance and updating/ changes of menus /allergen/ patient feeding costs of Patient Bedside Meal ordering system.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And Knowledge Essential criteria

• Education to GCSE level
• NVQ Level 3 or equivalent demonstrable knowledge and experience
• Level 3 Food Safety & Hygiene certificate
• Experienced in the use of Microsoft Office 365
• Level 3 Allergen Procedures
• Experience or intermediate knowledge in various aspects of the catering operation including food safety, stock control, patient bedside ordering
• In-depth knowledge of Epos systems
• Knowledge of All Wales Nutrition and Catering Standards for Food and Fluid
• Knowledge of Procurement Processes

Desirable criteria

• ECDL

Experience Essential criteria

• Previous administrative or business experience. Intermediate levels of experience of EPOS system(s) required to fulfil the post
• Intermediate levels of experience in allergen awareness and dietary requirements
• Advanced keyboard skills and high levels of accuracy to be highly effective in the use multiple IT systems

Skills and Attributes

Essential criteria

• Excellent numeracy skills
• Proficient IT skills
• Able to work under pressure and to deadlines
• Commitment to personal development
• Ability to motivate self
• Excellent communication skills (written, verbal and electronically)
• Follow standard operating procedures
• Ability to prioritise own tasks
• Self-motivated
• Flexible to the needs of the service
• Able to work to a high standard
• Excellent interpersonal skills
• Able to work to timescales

Desirable criteria

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential criteria

• Independently mobile to travel between ABUHB sites