Systems Development Engineering Manager

Systems Development Engineering Manager

Cleveland, Ohio

Position Overview

The Systems Development Engineering Manager is responsible for leading the design, development, support, and modernization of enterprise applications and systems that support key business functions. This role combines technical leadership with people management, overseeing software engineering teams while driving application strategy, operational excellence, and technology transformation initiatives.

The ideal candidate will have a strong background in application development, team leadership, enterprise systems, and supply chain technology platforms. This individual will serve as a hands-on leader, balancing strategic planning, project delivery, production support, and team development.

Key Responsibilities

Leadership & Team Management

• Lead and develop teams responsible for enterprise application development, support, and maintenance.
• Manage both onshore and offshore resources, ensuring effective workload distribution and delivery execution.
• Hire, onboard, mentor, and develop technical talent.
• Establish performance objectives, conduct evaluations, and provide ongoing coaching and feedback.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Support succession planning, employee engagement, and career development initiatives.

Application Development & Delivery

• Oversee the full software development lifecycle, including architecture, design, development, testing, deployment, and support.
• Provide technical leadership through design reviews, architecture discussions, and complex issue resolution.
• Develop and implement policies, procedures, and best practices that improve application reliability and performance.
• Drive delivery of large-scale initiatives supporting multiple business functions.
• Balance business enhancement requests, technical debt remediation, and operational support priorities.

Operational Excellence

• Own and support critical enterprise applications operating in a 24/7 production environment.
• Lead incident management, root cause analysis, escalation processes, and resolution efforts.
• Establish operational objectives, service levels, and performance metrics.
• Ensure system availability, scalability, security, and performance.
• Manage departmental budgets and resource planning activities.

Stakeholder & Business Partnership

• Partner with business leaders and IT teams to align technology solutions with organizational objectives.
• Communicate project status, risks, and priorities to leadership and stakeholders.
• Influence decision-making through technical expertise and strategic recommendations.
• Drive technology modernization and transformation efforts supporting long-term business goals.

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• In lieu of a degree, at least 7 years of experience in software engineering or application development.

Experience

• 7+ years of experience in software engineering, application development, or related technical disciplines.
• 3+ years of people leadership experience with direct reports.
• Experience leading small to mid-sized software development teams.
• Experience managing hybrid teams consisting of both onshore and offshore resources.
• Experience supporting enterprise Supply Chain Planning and Purchasing systems.
• Experience operating within a 24/7 production support environment.
• Demonstrated ability to lead application modernization or technology transformation initiatives.
• Strong experience collaborating with both business and IT stakeholders.

Technical Skills

• Strong expertise in PL/SQL development, performance tuning, and optimization.
• Experience with Oracle APEX application development and support.
• Experience with REST APIs and enterprise application integrations.
• Understanding of system integration patterns and data orchestration.
• Working knowledge of Windows Server environments.
• Familiarity with Agile methodologies and Software Development Lifecycle (SDLC) practices.
• Experience using version control systems such as Git.
• Understanding of structured release management processes.

Preferred Qualifications

Experience

• Experience supporting Blue Yonder (JDA) platforms.
• Knowledge of Oracle Fusion Supply Chain Management modules, including Purchasing, Inventory, and Supply Planning.
• Experience with ERP modernization or cloud migration initiatives.
• Experience driving API-first or cloud-native integration strategies.
• Familiarity with ITIL service management principles.
• Proven success improving system stability, scalability, and operational efficiency.

Technical Skills

• Experience with integration platforms such as IBM MQ or Azure Integration Services.
• Familiarity with cloud platforms including Oracle Cloud, Microsoft Azure, or AWS.
• Experience with CI/CD pipelines, DevOps practices, and automated deployment processes.
• Experience supporting large-scale enterprise data environments.
• Understanding of API security, authentication, and integration governance.

Success Profile

The successful candidate will be a hands-on technical leader who can effectively balance people leadership, application delivery, production support, and strategic technology initiatives. They will possess strong communication skills, a customer-focused mindset, and the ability to lead teams through complex business and technical challenges while driving continuous improvement across enterprise systems.