Systems Engineer

Qualifications:

Education:

• Bachelor’s degree in Engineering (Electronics, Electrical, Computer, Communications, or Telecommunications).
• Technical certifications in security systems, servers, or networking (e.g., VMS/ACS certifications, CCNA) are an advantage.

Experience:

• 2-4 years of experience in systems engineering, platform deployment, or security systems integration.

• Hands-on experience with:

  • Server builds and application installations
  • System configuration and integration testing

• Exposure to commissioning, SAT, and technical handover activities.

• Experience working alongside Project Engineers, IT teams, and support units.

Technical Skills:

• Strong working knowledge of:

  • CCTV and Video Management Systems
  • Access Control and alarm platforms

Key Responsibilities:

1. System Configuration & Deployment

• Install, configure, and deploy physical security platforms, including VMS, Access Control Systems (ACS) and related applications.
• Build and configure servers, operating systems, databases, and application software in accordance with approved designs.
• Configure system licensing, redundancy, failover, and high-availability mechanisms.
• Perform bench testing to ensure system readiness before deployment.

1. IT & Network Integration

• Coordinate with client IT teams on IP addressing, VLANs, firewall rules, and network access policies.
• Ensure system compliance with client IT standards and cybersecurity requirements.
• Conduct system hardening, basic security checks, and compatibility validation.

1. Testing, Commissioning & Go-Live Support

• Support system testing, integration testing, Site Acceptance Testing (SAT), and go-live activities.
• Troubleshoot and resolve system-level issues during installation and commissioning.
• Validate system performance, storage capacity, and overall system health.

1. Documentation & Technical Handover

• Prepare and maintain system architecture diagrams, as-built drawings, configuration records, IP address tables, and user documentation.
• Ensure all documentation is accurate, version-controlled, and delivered in line with project milestones.
• Support technical handover and knowledge transfer to Technical Support and Managed Services teams.

1. Integration, Escalation & Support

• Integrate multiple subsystems into unified security platforms (e.g., Genetec Security Center or equivalent).
• Provide Tier-3 technical support for complex or escalated system issues.
• Coordinate with vendors, OEMs, project managers, and installation teams for advanced troubleshooting and successful system delivery.
• Assist in training end users and client IT/security personnel on system operation and maintenance.