Systems Engineer

About the role

Genera Group is looking for an experienced Systems Engineer to join our IT team based in Mount Maunganui, Tauranga. This is a hands-on role where you'll help maintain and improve the technology that underpins our operations across New Zealand and Australia. Working as part of a small, collaborative IT team, you'll be involved in everything from infrastructure and cyber security through to Microsoft 365 administration, user support, and technology improvement projects. If you enjoy variety, ownership, and working across a broad technology landscape, this role offers the opportunity to make a genuine impact in a business where IT is trusted as a strategic partner.

About you

We're looking for a smart, practical Systems Engineer who's friendly, low-ego, and quick to help out. You're clever across broad tech stacks, bring a calm head under pressure, and take full proactive ownership of your work while communicating comfortably with all people in the business.

Technical experience:

• 5+ years' experience in a Systems Engineer, Infrastructure Engineer, or Senior SysAdmin role
• Strong hands-on experience with Microsoft 365 administration and core infrastructure (networks, servers, backups, security, DR)
• Experience with Microsoft Power Platform & data tools (SharePoint, Power BI, Power Automate, Copilot Studio, Fabric, etc.)
• Integrations & data management: Experience configuring APIs and integrating disparate software tools

Key responsibilities

• Managing and supporting core infrastructure including networks, servers, backups, and disaster recovery platforms
• Administering and improving our Microsoft 365 environment, including security, collaboration, and user management
• Monitoring system performance, availability, and security, while proactively identifying opportunities for improvement
• Helping to provide high-quality support to staff across New Zealand and Australia and acting as an escalation point for more complex technical issues
• Working with business teams to understand operational challenges and deliver practical technology solutions
• Supporting infrastructure, security, and business improvement projects from planning through to delivery
• Developing and maintaining clear technical documentation and support knowledge
• Contributing to process improvement and automation initiatives that reduce manual effort and improve efficiency

Benefits

• Competitive salary and benefits
• Ongoing professional development opportunities
• A friendly, supportive and approachable team culture
• Exposure to a broad range of technologies and projects
• The opportunity to contribute to an organisation that plays an important role in protecting New Zealand's biosecurity

About us

Genera is a New Zealand-owned, family-owned provider of biosecurity and pest management services operating across New Zealand, Australia, and the Pacific. We value practical thinking, initiative, continuous improvement, and people who enjoy solving real business problems. Our culture is collaborative, down-to-earth, and focused on doing the right thing for our customers and each other.