Systems Engineer

Job Descriptions

• Providing daily IT Infrastructure/Operations support covering systems software, networks, servers, and end-user terminals through IT Helpdesk, Remote and Onsite Support.
• You will be expected to either station at client’s office or travel to 2 or more site each day.
• Plan, lead and hands-on implementation in deployment of systems and network infrastructure projects for Customers.
• Configure and maintain Customer’s server hardware and virtual machines (on-premises and cloud), storage appliances and network equipment like Routers/Firewalls/Switches/VPN/Wireless etc.
• Assist in the development of infrastructure designs for IT services based on technical requirements and standard IT offerings.
• Support and execute pro-active improvements by assessing past problems and current weaknesses in the existing system and/or infrastructure.
• Involved in applying formal change management, incident management, and problem management process.
• Provide administrative support in checklists/reports
• Other ad-hoc assigned duties

Requirements

• Academic qualification in Information Technology or any relevant discipline.
• Hands-on experience with Windows environment
• Possession of Microsoft-related certificates or other technical qualifications is an advantage
• Possess good interpersonal and communication skills
• Independent and able to work with all levels of personnel
• Able to work within tight timelines with good prioritization skills
• Good analytical and problem-solving
• Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage