Systems Engineer

Job Description & Requirements

We are seeking a proactive and skilled Systems Engineer to join our team. The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. Apply highly developed specialist knowledge and skills in systems administration and works toward continuous optimization of systems performance. Able to implement systems improvements and instruct other IT staff in the resolution of complex issues. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

He/She is able to go field to quickly and effectively solve issues as they arise. Able to work under pressure and with minimal supervision. Must have good communication skills and be able to work independently.

Responsibilities

Deploy, configure, and maintain Windows & Linux systems (Windows Server 2019, 2022, 2025 (24H2) SQL, Azure, RHEL, CentOS, Ubuntu) for new and existing projects.

Gather technical requirements and recommend appropriate solutions to meet customer needs.

Perform system installations, testing, solution verification, and fault escalation as needed.

Diagnose, isolate, and resolve technical issues at both hardware and software levels.

Apply patches and fixes for hardware and software problems.

Execute assigned tasks with responsibility, including after-hours work when required to meet deadlines.

Ensure timely follow-up and resolution of issues to achieve customer satisfaction and maintain high quality standards.

Travel to customer sites for onsite implementation and support as required (including possible overseas travel).

Collaborate effectively within a team-oriented, fast-paced environment.

Continuously learn and adopt new technologies and best practices.

Perform other related duties as assigned.

Execute Systems Administration Service Levels

Monitor systems performance and usage, including response times

Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting

Communicate regularly with technical, applications and operational staff to ensure systems integrity and security

Determine the systems’ short- and long-term requirements

Manage systems report production

Advice on System Capabilities

Advise senior leaders on system concepts and functional capabilities

Provide technical advice to the team and clients on installation, setup, and configuration of systems

Interpret internal or external business issues and recommend solutions/best practices

Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

Lead the development of new systems as per the system requirements

Design security and integrity controls

Conduct new systems testing and implementation

Define the system maintenance procedures

Analyse the use of new systems to identify enhancement needs

Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security

Conduct regular system audits and upgrades

Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

Oversee the assessment of risks to systems

Identify complex system issues to provide advisory to the stakeholders

Investigate cause of systems issues

Resolve complex issues

Provide escalation support for issues presented by the user

Must-Have Skills

Data Centre Knowledge,

Experience with virtualization platforms (VMware, Hyper-V, Azure, Windows Virtual Machines).

Microsoft Azure + Microsoft 365, Exchange knowledge(Hands on experience)

Proficiency in Windows Powershell, Linux shell, Bash scripting.

At RVCloud Insys, we combine expertise, innovation, and dedication to deliver tailored IT solutions that drive business success. Our team is committed to providing the right technology, seamless implementation, and reliable support to help our customers achieve their goals efficiently. As a trusted IT infrastructure and cloud service partner, we specialize in hardware procurement, consulting, cloud technologies, and end-to-end implementation of IT solutions tailored to business needs. Our expertise ensures that our clients experience seamless IT operations, optimized infrastructure, and a hassle-free procurement and deployment process.