Systems Engineer (Intelligent Transportation System Industry Exp Required)

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Job details:

Join a global leader in intelligent transportation systems helping cities and agencies keep traffic moving safely and efficiently. Work on technology that impacts millions of drivers every day This Jobot Job is hosted by: Dawit Demoz

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Salary: $100,000 - $110,000 per year

A bit about us: A global technology company focused on intelligent transportation systems and smart mobility solutions. We help agencies and organizations improve safety, efficiency, and visibility through innovative software, infrastructure, and real-time operational platforms.

Why join us? Work on highly visible, mission-critical systems used in real-world operational environments

Collaborate with software, infrastructure, QA, and customer-facing teams

Gain exposure to modern technologies including Kubernetes, containerized applications, Linux, Windows, and cloud infrastructure

Opportunity to influence technical improvements and system modernization efforts

Join a team where troubleshooting expertise and customer impact are highly valued

Competitive compensation, benefits, and career growth opportunities

Job Details We are seeking a Systems Engineer who thrives in customer-facing operational environments and enjoys solving complex technical challenges. This position serves as a primary technical resource supporting production systems, infrastructure, applications, and end users while ensuring high availability and operational excellence.

This role requires strong troubleshooting abilities, excellent communication skills, and the ability to independently manage priorities in a fast-paced environment. The ideal candidate has experience supporting Linux and Windows environments, containerized applications, and production systems while working directly with customers and internal engineering teams.

Responsibilities

Serve as a primary customer liaison by responding to operational questions, incidents, and support requests

Support and troubleshoot Network Video Recorder (NVR) platforms and associated infrastructure

Diagnose and resolve hardware, software, application, and communication issues

Participate in client meetings, change control activities, and operational reviews

Perform software and hardware upgrades across Linux, Windows, and commercial off-the-shelf solutions

Monitor and support containerized applications and Kubernetes-based environments

Provide operational support for production systems in a 24x7 environment

Create and maintain technical documentation, procedures, and system configurations

Deliver training and knowledge transfer to operations personnel and end users

Identify opportunities for system improvements and recommend solutions that enhance reliability and performance

Collaborate with Software Engineering and QA teams to test, deploy, and support applications

Participate in an on-call support rotation

Required Qualifications

3+ years of experience supporting production systems, infrastructure, or enterprise applications

Strong troubleshooting and root-cause analysis skills

Experience with Linux and Windows environments

Experience supporting Kubernetes and containerized applications

Excellent communication and customer service skills

Ability to independently manage workload and prioritize competing tasks

Experience working with cross-functional technical teams

Experience supporting high-availability or 24x7 operational environments

Preferred Qualifications

Intelligent Transportation Systems (ITS) experience

Video streaming or video management platform experience

Experience with RTSP, WebRTC, ONVIF, or similar protocols

Experience supporting NVR platforms

Cloud infrastructure experience

Network administration or infrastructure support experience

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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