Systems Engineer - IT Operations Eng & Support

About the Position:

Wynn Al Marjan Island is currently seeking a Systems Engineer to join our IT Operations Engineering & Support Team.

The primary duties and responsibilities of this role are:

• Design and implement scalable infrastructure solutions across hybrid environments
• Maintain and upgrade systems including servers, storage, virtualization platforms, and cloud services
• Develop automation tools for deployment, monitoring, and incident response
• Monitor system health using dashboards, alerts, and telemetry tools (e.g., DataDog, Kibana)
• Conduct root cause analysis and postmortems for major incidents
• Collaborate with software engineering, cybersecurity, and product teams to ensure operational excellence
• Establish and refine service-level agreements (SLAs), service-level objectives (SLOs), and error budgets to guide reliability efforts
• Ensure compliance with IT policies, data protection standards, and audit requirements
• Document system configurations and procedures, and create troubleshooting guides

Desired Candidate Profile

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor s degree in computer science, information technology, or a related field
• 3 5 years of experience in systems engineering, DevOps, or IT infrastructure roles
• Senior-level experience supporting enterprise server infrastructure, including experience supporting a highly available, 24-hour operational environment. Knowledge of hybrid infrastructure, infrastructure automation, and enterprise security practices, as well as Active Directory, DNS, DHCP, TCP/IP, storage, backup, monitoring, and certificate services.
• Strong knowledge of installing, configuring, monitoring, hardening, and troubleshooting Windows and/or Linux systems.
• Strong scripting and programming skills (Python, Bash, PowerShell)
• Experience with cloud platforms (Azure, AWS) and virtualization (VMware, Hyper-V)
• Familiarity with containerization (Docker, Kubernetes)
• Deep understanding of distributed systems and microservices architecture
• Certifications such as Azure/AWS, ITIL, or SRE-focused credentials
• Experience with CI/CD pipelines and DevOps practices
• Strong analytical and communication skills
• Ability to work independently and in cross-functional teams