Systems Engineer - Lehigh Valley, PA

If you are the kind of engineer who wants to understand **why something is happening—not just make the ticket go away—**this role may be a strong fit.

Watchkeep is looking for an experienced Systems Engineer who enjoys solving complex technical problems, working independently, and delivering infrastructure solutions that are accurate, well-planned, and built to last.

This is a senior technical role for someone who takes pride in their expertise and wants ownership of meaningful client projects from discovery through implementation, validation, documentation, and handoff.

What You'll Work On

You will be trusted to:

• Lead server migrations, Microsoft 365 rollouts, Azure deployments, network upgrades, and infrastructure modernization projects.
• Diagnose complex Level 2/3 technical issues and identify permanent, root-cause solutions.
• Assess client environments, uncover dependencies and technical risks, and develop sound implementation plans.
• Design and execute technical solutions using established standards and best practices.
• Work directly with Microsoft 365, Azure, Windows Server, Active Directory, networking, firewalls, virtualization, backup, and disaster recovery technologies.
• Create accurate diagrams, implementation notes, configurations, SOPs, and technical documentation.
• Provide technical expertise during project scoping and solution development.
• Identify opportunities to improve standards, automation, processes, and technical quality.

What We're Looking For

You are likely to thrive in this role if you:

• Enjoy solving difficult technical problems and digging into the details.
• Prefer getting the facts before reaching a conclusion.
• Value accuracy, quality, and doing technical work the right way.
• Can independently own a problem or project through completion.
• Like developing deep technical knowledge and continuously improving your expertise.
• Take pride in producing organized, documented, supportable solutions.
• Can explain your technical reasoning clearly to clients and other IT professionals.

Technical Experience

We're looking for 6+ years of progressive IT experience, including 2–3+ years delivering infrastructure projects, with strong knowledge of:

Microsoft 365: Exchange Online, Entra ID, SharePoint/OneDrive, MFA, tenant administration and migrations

Microsoft Azure: Virtual machines, storage, networking, VPN connectivity and related cloud services

Microsoft Infrastructure: Windows Server, Active Directory, Group Policy, DNS, DHCP and file services

Networking: TCP/IP, VLANs, routing, switching, VPNs, firewalls and network troubleshooting

Experience with Hyper-V, infrastructure migrations, backup/disaster recovery, ConnectWise, NinjaOne, PowerShell or other automation tools is valuable. MSP experience is strongly preferred.

Relevant Microsoft, Cisco, Fortinet, Meraki or similar certifications are a plus but are not required.

What Success Looks Like

Success here means technically sound work with minimal rework. Projects are properly planned and completed on time. Problems are solved at their root cause. Documentation is accurate. Technical recommendations are well thought out. Clients and internal teams can rely on the solutions you build.

This is a hybrid position involving work from Watchkeep offices, a home office, and client locations. Regular local client-site travel is required.

If you are an experienced engineer who values technical depth, independence, accuracy, and solving challenging problems, we'd like to hear from you.