Systems Engineer / Virtualization

Date Posted: 28 September, 2026

Industry: IT Services and IT Consulting

Location: VAPORVM IT SERVICES DMCC

Job Description:

Position Summary

The Systems Engineer / Virtualization Engineer is responsible for the administration, optimization, and support of RAKEZ’s enterprise infrastructure, virtualization platforms, server environments, backup systems, and cloud services. The role ensures the continuous availability of systems supporting internal business operations, investor services, digital platforms, ERP systems, and customer-facing applications.

Working remotely, the engineer will collaborate with internal IT teams, datacenter providers, vendors, project stakeholders, and managed service partners to maintain a secure, resilient, and highly available infrastructure environment.

Key Responsibilities

Virtualization & Compute Infrastructure

• Administer and maintain VMware vSphere, ESXi, and vCenter environments.
• Manage virtual machine provisioning, migrations, upgrades, performance tuning, and lifecycle management.
• Configure and maintain VMware HA, DRS, vMotion, Storage vMotion, and clustering services.
• Monitor infrastructure utilization and ensure optimal performance of virtualized workloads.
• Perform infrastructure capacity planning and resource forecasting.

RAKEZ-Specific Infrastructure Support

• Support infrastructure hosting RAKEZ business applications, investor portals, corporate websites, digital services, ERP systems, CRM platforms, and internal collaboration platforms.
• Ensure continuous availability of systems supporting tenant onboarding, licensing, operational workflows, and digital customer services.
• Coordinate with on-site datacenter personnel and vendors during infrastructure upgrades, maintenance activities, and incident management.
• Support infrastructure requirements for new business initiatives, smart services, and digital transformation projects.
• Participate in infrastructure planning for application implementation, upgrades, and migrations.
• Assist in maintaining business continuity for mission-critical services utilized by RAKEZ departments and customers.

Server Administration

• Administer Windows Server and Linux server environments.
• Manage Active Directory, DNS, DHCP, File Services, Group Policies, and Identity Services.
• Deploy server patches, updates, and security configurations.
• Perform operating system hardening in accordance with cybersecurity requirements.

Cloud & Hybrid Infrastructure

• Support Microsoft Azure and hybrid cloud infrastructure.
• Manage cloud compute, networking, storage, and identity services.
• Support cloud migration initiatives and workload optimization.
• Implement and maintain disaster recovery solutions leveraging cloud platforms.

Storage, Backup & Disaster Recovery

• Administer SAN, NAS, and enterprise storage systems.
• Manage backup and recovery platforms including Veeam and Azure Backup.
• Conduct periodic backup validation and recovery testing.
• Maintain disaster recovery readiness and support DR drills.
• Ensure compliance with backup retention and recovery objectives.

Monitoring & Incident Management

• Monitor infrastructure health using enterprise monitoring tools.
• Respond to incidents, alerts, and service requests within agreed SLAs.
• Perform root cause analysis for recurring infrastructure issues.
• Coordinate remotely with vendors and stakeholders during major incidents.

Security & Compliance

• Implement infrastructure security best practices and hardening standards.
• Support vulnerability remediation activities.
• Ensure infrastructure compliance with organizational cybersecurity policies.
• Support audit activities and compliance reporting requirements.
• Collaborate with cybersecurity teams to maintain a secure infrastructure environment.

Documentation & Reporting

• Maintain infrastructure diagrams, SOPs, asset inventories, and operational documentation.
• Document configurations, changes, incidents, and recovery procedures.
• Prepare infrastructure health, utilization, capacity, and performance reports.
• Maintain disaster recovery and business continuity documentation.

Required Qualifications

Education

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.

Experience

• Minimum 5 years of experience in Systems Administration and Virtualization Engineering.
• Minimum 3 years of hands-on VMware enterprise administration experience.
• Experience supporting hybrid cloud and enterprise infrastructure environments.
• Experience working remotely with distributed IT teams and vendors.

Technical Skills

Mandatory

• VMware vSphere, ESXi, vCenter
• VMware HA, DRS, vMotion
• Microsoft Windows Server Administration
• Active Directory, DNS, DHCP, Group Policy
• Microsoft Azure Administration
• Veeam Backup & Replication
• SAN/NAS Storage Administration
• PowerShell Scripting
• Disaster Recovery & Business Continuity
• Infrastructure Monitoring & Troubleshooting

Preferred

• VMware NSX
• VMware Horizon VDI
• Azure Site Recovery
• Linux Administration (Ubuntu, RHEL)
• Terraform or Ansible
• Microsoft Entra ID
• Microsoft 365 Administration

Preferred Certifications

• VMware Certified Professional (VCP-DCV)
• Microsoft Azure Administrator Associate
• Veeam Certified Engineer (VMCE)
• RHCSA / RHCE
• ITIL Foundation

Key Competencies

• Strong troubleshooting and analytical skills.
• Proven ability to support enterprise infrastructure remotely.
• Excellent documentation and communication skills.
• Strong stakeholder and vendor management capabilities.
• Ability to handle critical incidents and work under pressure.
• Self-motivated with strong ownership and accountability.

Key Performance Indicators (KPIs)

• 99.9%+ infrastructure availability.
• Backup and restoration success rate.
• Infrastructure incident resolution within SLA.
• Disaster recovery readiness and testing compliance.
• Security and patch compliance levels.
• Successful delivery of infrastructure projects and upgrades.
• Documentation accuracy and completeness.

This version is tailored more toward a remote engineer supporting RAKEZ’s enterprise infrastructure, investor services platforms, ERP/CRM ecosystem, and digital transformation initiatives, rather than a traditional datacenter-only virtualization role.