Systems Integrator IV

Position Description

The System Integrator IV position is responsible for integrating and managing multiple systems to support the Minneapolis Public Works Department. This role ensures seamless connectivity between fleet applications such as M5 Fleet Focus, Graco Pulse Pro, EV chargers, motor pool system, telematics platforms, and third-party systems like Traka, Verizon Reveal, and Geotab. Key responsibilities include system configuration and upgrades, troubleshooting, data analysis, and developing reports and dashboards to deliver actionable insights. The position plays a critical role in optimizing technology solutions, advancing sustainability goals, and enhancing overall fleet performance.

Work Location:

This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

*A resume is required. You must attach an updated resume to your application to be considered*

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

• Investigate and make determinations and recommendation of hardware and software to deal with business problems.
• Coordinate major application change over efforts and act as a liaison between the ITS Department and the operating departments.
• Program tools, utilities, and web modules.
• Provide support to users by assisting with hardware and software problems.
• Provide support with printer, imager and other specialized computer support equipment.
• Specify the interface design between two pieces of hardware to ensure compatibility and usefulness.
• Add, update and delete users from system or delegate these tasks as required.
• Assist in maintenance of software and hardware.
• May assist with the preparation of requests for proposals.
• Prepare training materials and provide training and education to users.

WORKING CONDITIONS: Normal Office Setting

Required Qualifications

Minimum Qualifications:

Bachelors Degree in Computer Science or equivalent specialized training

Minimum Experience:

Four years of relevant computer experience providing PC support

Licenses/Certifications: N/A

Equivalency: An equivalent combination of education and experience closely related to the duties of the position may be considered.

Desirable Qualifications: Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds.

Selection Process:

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check:

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants maybe required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation:

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association. For more information on the terms and conditions of this agreement please visit: https://www.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/

Direct Union Website: https://mpea.net/

Eligible List Statement:

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire (3) months after it has been established.

Interview Selection:

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Certain positions will require specific knowledge of applications or technology.
• Excellent knowledge of computer systems and software used in the assigned area.
• Knowledge of database administration tasks, roles and responsibilities.
• Knowledge of network connectivity, security configuration and access control roles and responsibilities.
• Knowledge of City and departmental policies and procedures.
• Strong verbal and written communications skills, good organizational skills and good analytical skills.
• Good troubleshooting and problem solving skills.
• Ability to conduct training.
• Ability to test and document any changes/modifications made to the system.
• Ability to prioritize multiple projects with varying requirements and deadlines.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

• Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, the Emotional Wellbeing Solutions, health club discounts and more.