Systems Manager

• Design and implement mall-wide systems including POS, tenant management, building management systems (BMS), customer engagement platforms, and security systems.
• Evaluate current systems and recommend improvements or replacements to meet operational needs.
• Lead system integration projects to ensure interoperability between various platforms.
• Manage system configurations, updates, and troubleshooting.
• Collaborate with mall operations, leasing, finance, and marketing teams to align system functionalities with business processes.
• Ensure data security, compliance, and system reliability.
• Oversee vendor relationships, contracts, and service level agreements (SLAs).
• Provide training and support to end-users and stakeholders.
• Monitor system performance and generate reports for management review.

Job Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in systems implementation
• Proven experience in managing enterprise systems, preferably in retail, mall, or property management environments.
• Strong understanding of system architecture, databases, and integration protocols.
• Excellent problem-solving and analytical skills.
• Strong leadership and communication abilities.