Systems Technician Project Coordinator

Xtivity Solutions, LLC is seeking a highly organized and technically capable Systems Technician Project Coordinator to support the planning, coordination, documentation, and successful completion of technology projects involving private communication networks, wireless integration, security and surveillance systems, and IT infrastructure.

This fully remote position is ideal for someone who combines strong project coordination and administrative skills with an understanding of technical systems. The Systems Technician Project Coordinator will serve as a central point of coordination between technicians, project managers, vendors, clients, and internal teams, ensuring that projects remain organized, properly documented, and on schedule.

The ideal candidate is detail-oriented, comfortable working with technical information, able to manage multiple projects simultaneously, and capable of communicating effectively with both technical and non-technical stakeholders.

Key Responsibilities

Coordinate daily activities associated with technology installation, integration, maintenance, and support projects.

Assist project managers and technical teams with planning project schedules, milestones, assignments, and deliverables.

Coordinate appointments, service calls, technician schedules, customer meetings, and project-related activities.

Maintain accurate project schedules and communicate updates regarding timelines, delays, changes, and outstanding tasks.

Serve as a communication point between field technicians, project managers, customers, vendors, subcontractors, and internal personnel.

Review project requirements and help ensure technicians have the information, documentation, equipment, and resources needed to complete assigned work.

Track project progress from initial planning through installation, testing, completion, and closeout.

Maintain organized project files, technical documentation, work orders, service records, proposals, purchase information, and completion documents.

Assist with preparing project documentation, status reports, work summaries, checklists, and customer correspondence.

Monitor open tasks and follow up with responsible personnel to ensure deadlines and commitments are met.

Coordinate the ordering, delivery, and availability of equipment, materials, components, and other project resources.

Communicate with vendors regarding product availability, order status, technical information, shipping, and delivery schedules.

Assist technicians with obtaining project information, drawings, specifications, site details, equipment information, and other required documentation.

Track equipment, materials, and project-related assets throughout the project lifecycle.

Help coordinate remote troubleshooting and support activities when technical issues arise.

Document service issues, resolutions, system changes, and follow-up requirements.

Assist with coordinating wireless, communications, security, surveillance, networking, and IT-related projects.

Review technical information for completeness and identify missing information or potential project issues.

Maintain project trackers and databases with accurate and current information.

Monitor project deadlines and proactively identify tasks that require attention.

Assist with change orders, scope adjustments, project updates, and customer communications.

Prepare and distribute meeting notes, action items, project updates, and follow-up communications.

Coordinate project closeout activities and verify that required documentation has been completed.

Support billing and administrative processes by ensuring work orders, completion records, purchase information, and project documentation are properly maintained.

Protect confidential customer, network, security, and business information.

Perform additional administrative, coordination, and technical support duties as needed.

Job Type: Full-time

Pay: $32.88 - $42.88 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: Remote