Systems Training Specialist – 3 Month Contract

? Location: St Nicholas Way, Sutton, SM1 1EA

? Rate: £450.00 per day (Umbrella)

? Contract: 3 Month Contract

? Working Pattern: Hybrid Working

✅ 1 Day Per Month On-Site Until Delivery Phase

? Pay: Bi-Weekly

Summary

Sutton Council is on the lookout for a skilled Systems Training Specialist to play a pivotal role in the rollout of a significant Adult Social Care systems initiative. The ideal candidate will have recent experience with Mosaic Adult Social Care training and will be instrumental in crafting, developing, and executing a robust training programme. Responsibilities include creating training materials, formulating a training plan, establishing a Google-based training microsite, and conducting end-user training for Adult Social Care services. This position is crucial for ensuring business readiness, fostering user adoption, and facilitating a smooth implementation across the council.

Key Responsibilities

Training Strategy & Planning

• Formulate and execute a comprehensive training strategy for Adult Social Care users.
• Perform training needs assessments to identify learning requirements.
• Develop detailed training plans aligned with project milestones and delivery goals.
• Support activities that promote business readiness and user adoption.

Training Materials Development

• Design engaging, user-centric training materials and documentation.
• Develop:
  • User Guides
  • Quick Reference Guides
  • Process Maps
  • Training Presentations
  • Supporting Learning Resources
• Ensure all materials accurately reflect Adult Social Care processes and Mosaic functionality.

Google Training Microsite

• Design, implement, and manage a Google-based training microsite.
• Organize and upload training resources and documentation.
• Create an accessible knowledge hub for end users.
• Ensure materials are current and easily accessible.

Training Delivery

• Conduct Mosaic system training for Adult Social Care staff and stakeholders.
• Lead workshops, system demonstrations, and training sessions.
• Offer post-training support and guidance to users.
• Evaluate training effectiveness and identify additional support needs.

Stakeholder Engagement

• Collaborate closely with project teams, managers, and operational staff.

• Support organizational change and system adoption initiatives.

• Build and maintain positive relationships with key stakeholders.

• Provide regular updates on training progress and delivery.

Essential

Requirements

Requirements:

• ✅ Recent experience delivering Mosaic Adult Social Care training.

• ✅ Experience in developing and delivering systems training programmes.

• ✅ Proficiency in producing:

  • Training Plans
  • User Guides
  • Learning Materials
  • Process Documentation
  • Reference Materials

• ✅ Experience in building and maintaining Google Sites / Google Microsites.

• ✅ Strong understanding of Adult Social Care processes and workflows.

• ✅ Excellent presentation, facilitation, and communication skills.

• ✅ Experience in supporting system implementation, transformation, or change projects.

• ✅ Ability to translate technical system functionality into user-friendly training content.

• ✅ Experience working within Local Authority Adult Social Care services.

Desirable

• Experience supporting Mosaic implementations or upgrades.

• Digital learning or e-learning experience.

• Change management or business change experience.

• Project delivery experience within Local Government.

What's on Offer?

• ✔ £450.00 per day (Umbrella)

• ✔ 3 Month Contract

• ✔ Hybrid Working

• ✔ 1 Day Per Month On-Site Until Delivery Phase

• ✔ Bi-Weekly Pay

• ✔ Opportunity to lead a key training workstream within a major Adult Social Care programme.

• ✔ Ownership of training strategy, material development, microsite creation, and delivery.

• ✔ Work within a collaborative project environment driving successful system adoption.

Ideal for candidates with experience as a Systems Training Specialist, Mosaic Trainer, Adult Social Care Trainer, Systems Trainer, Digital Learning Specialist, Learning & Development Consultant, Business Change Trainer, Training Consultant, or Systems Implementation Trainer.