Table Games Pit Manager

At Monarch Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Table Games Pit Manager

Salary: $90,000

Status: Full Time

Shift: Varies

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities Table Games Pit Manager is responsible for overall management and smooth operation of multiple table games within one or more gaming areas. Assists in planning, organizing, and executing all functions to ensure Table Games operations are executed in a cost effective and profitable manner.

• Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.
• Ensures departmental policies and procedures are adhered to as directed by the Table Games Management.
• Responsible for the day-to-day activity that occurs within the assigned pits.
• Communicate all relevant information pertaining to gaming activity, Team Member performance, Guest win/loss as defined by threshold requirements, and other proceedings.
• Assist in resolving team member issues, responsible for motivating team members to ensure they are providing quality service.
• Assist supervisors to ensure that the table games operations are being managed in accordance with company standards.
• Maintain an active presence on the casino floor at all times.
• Exhibit professional behavior and act as a role model for Team Members.
• Coach for success and address any behaviors that deviate from Monarch Casino Resort Spa policies and procedures.
• Exhibit professional behavior and act as a role model for Team Members.
• Be approachable at all times for Guests and Team Members.
• Reiterate information that is communicated on a daily basis at the pre-shift huddles.

Qualifications

• High School diploma or equivalent.
• Minimum of Two years of Table Games experience and six months of Supervisory
• experience is required.
• Must have a good working knowledge of all table games, including methods of cheating, card counting techniques, and basic playing strategies.
• Ability to stand and walk, and mobility to move easily around pit area as well as entire property for entire shift
• The ability to acquire and maintain a Colorado Gaming License.
• Office skills must include the ability to use standard office equipment and strong knowledge of Microsoft Office.
• The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
• The ability to use math skills including adding, subtracting, multiplying, dividing, and counting using fractions/whole numbers and percentages.
• Able to develop effective problem-solving skills with the ability to exercise independent judgment within established policies.
• The ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
• The ability to interact with guests and team members professionally.
• The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
• The ability to establish and maintain effective working relationships with staff and other departments.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Benefits Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors

An Estimated Salary For This Position Would Be We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.