Table Games Supervisor- Full Time

The Table Games Floor Supervisor will be responsible for observing all games, players and dealers to ensure accuracy of game and game protection

JOB FOCUS:

Focus is on, but not limited to the following:

• Creating a family friendly work environment
• Always exhibiting a positive and professional attitude with team members and guests
• Protecting the assets of the company to ensure maximum profitability
• Enforcing all table game policies and procedures while ensuring excellent guest service
• Assisting in deciding when to increase or decrease betting limits on games in your section
• Applying your knowledge of dealing procedures including house rules so as to preserve the security and integrity of games
• Verifying all bankrolls from previous shifts to ensure accuracy
• Monitoring games and maintain appropriate game pace
• Providing excellent customer service by answering questions, resolving disputes and filling requests
• Assisting in training and evaluating subordinate team members in a fair and equitable manner
• Accurately tracking player actions by noting buy-ins, length of play, win / loss and average bet
• Operating all games in accordance with gaming laws and company policies
• Verifying the accuracy of documents signed and ensuring procedures are accurately followed
• Communicating pertinent information to management in a timely and responsible manner
• Maintaining proper bankroll levels to accommodate existing or anticipated play
• Notifying management immediately of any unusual activity of play
• Creating a work environment which promotes teamwork, recognition, mutual respect and employee satisfaction
• Performing all duties as deemed necessary for the success of the department

DESIRED QUALIFICATIONS:

• Proficient knowledge of Table Games operations
• High school diploma or its equivalent
• One (1) year experience in the Table Games field
• Six (6) months working in a Table Games Floor Supervisory position or equivalent
• Available to work any shift including weekends and holidays
• An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
• Able to work under pressure; exhibiting strong leadership and problem solving skills
• Professional appearance and effective verbal communication skills
• A valid Nevada Gaming License and Alcohol Awareness Card are required and must be obtained before entering this position
• Must be 21 years of age or older