Information Professionals Inc.

QUALIFICATIONS AND REQUIREMENTS
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Electronics Engineering, or a related field is preferred.</li>
<li>Experience in data centre operations, IT infrastructure, facilities management, or technical support is an advantage.</li>
<li>Knowledge of ITIL processes, particularly Incident, Problem, and Change Management, is preferred.</li>
<li>Familiarity with data centre infrastructure, monitoring systems, maintenance activities, and operational procedures.</li>
<li>Strong problem-solving, communication, coordination, and documentation skills.</li>
<li>Ability to work effectively in a 24/7 rotating-shift environment.</li>
<li>Willingness to provide onsite support and respond to operational incidents within required SLAs.</li>
<li>Ability to coordinate effectively with internal stakeholders, contractors, and external vendors.</li>
<li>Strong attention to detail and commitment to safety, security, and service quality.</li>
</ul>
CORE COMPETENCIES
<ul>
<li>Data Centre Operations</li>
<li>IT Infrastructure Monitoring</li>
<li>Incident and Service Management</li>
<li>ITIL Process Compliance</li>
<li>Preventive and Corrective Maintenance</li>
<li>Vendor and Contractor Coordination</li>
<li>Documentation and Reporting</li>
<li>Problem Solving and Troubleshooting</li>
<li>Customer Service and Stakeholder Coordination</li>
<li>Safety and Security Compliance</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>Primarily based in a data centre environment.</li>
<li>Requires 24/7 rotating-shift coverage.</li>
<li>May require onsite support during incidents, maintenance activities, and service requests.</li>
<li>Requires coordination with internal teams, contractors, vendors, and customers.</li>
</ul>
Pay: Php18,000.00 - Php20,000.00 per month
Work Location: In person

TAC Support Level 1 (Fairview)

TAC Support Level 1 (Fairview)

This job is no longer available

Talents

Recruiters

About