Talent Acquisition Manager

We are looking for a strategic and hands-on Talent Acquisition Manager to lead our end-to-end hiring function. You will partner closely with department heads and senior leadership to understand workforce needs, drive a proactive talent pipeline, and continuously elevate the candidate and hiring manager experience. If you are someone who is equal parts strategist and executor, this role is for you.

What You’ll Do

Talent Acquisition Strategy & Planning

• Develop and implement the company’s talent acquisition strategy in alignment with business growth plans, headcount budgets, and workforce planning requirements
• Partner with the HR leadership and department heads to understand hiring priorities, role requirements, and team structures across the organisation
• Build a proactive talent pipeline for critical and recurring roles, reducing time-to-fill through advance candidate engagement and talent pooling
• Conduct regular talent market mapping and competitor benchmarking to ensure the company’s hiring approach remains competitive and effective
• Define and track TA KPIs including time-to-hire, cost-per-hire, offer acceptance rate, source effectiveness, and quality of hire; present insights and recommendations to management

End-to-End Recruitment Execution

• Manage the full recruitment lifecycle from job briefing, job posting, and candidate sourcing through to interview coordination, offer management, and onboarding handover
• Source candidates across multiple channels including job portals (JobStreet, LinkedIn, Indeed), social media, employee referrals, headhunting, and talent communities
• Screen and assess candidates through structured CV reviews, phone screens, and competency-based interviews; provide well-reasoned shortlists to hiring managers
• Facilitate and coordinate interview processes including panel interviews, assessments, and case studies; ensure a structured and consistent evaluation approach
• Manage the offer process end-to-end including offer negotiation, reference checks, and pre-employment documentation; ensure a smooth transition from offer acceptance to Day 1
• Handle volume hiring campaigns and specialist searches concurrently, maintaining quality and candidate experience across all open roles

Stakeholder Management & Hiring Manager Partnership

• Serve as a trusted TA partner to hiring managers across all business units, providing guidance on role scoping, interview techniques, assessment frameworks, and market expectations
• Conduct thorough job briefings with hiring managers at the start of each search to align on requirements, candidate profiles, timelines, and evaluation criteria
• Provide regular search updates to stakeholders, managing expectations proactively and escalating challenges early
• Coach and train hiring managers on structured interviewing, unconscious bias awareness, and fair selection practices

Employer Branding & Candidate Experience

• Champion the company’s employer brand across all hiring touchpoints — from job advertisements and social media presence to interview experience and offer communication
• Craft compelling, clear, and inclusive job descriptions that accurately reflect the role and attract the right calibre of candidates
• Ensure every candidate receives a timely, professional, and respectful experience throughout the hiring process, regardless of outcome
• Collaborate with the marketing and HR teams on employer branding content including career page updates, employee stories, and social media hiring campaigns
• Gather and act on candidate feedback to continuously improve the recruitment process and employer perception

Team Leadership & TA Operations

• Lead, mentor, and manage the TA team (recruiters and TA coordinators), setting clear priorities, performance expectations, and development goals
• Oversee and optimise the use of the applicant tracking system (ATS), ensuring data hygiene, process compliance, and meaningful reporting
• Manage relationships with external recruitment agencies, job platforms, and assessment tool providers; negotiate contracts and monitor vendor performance
• Drive continuous improvement of TA processes, tools, and workflows to improve efficiency, consistency, and candidate quality
• Ensure all hiring practices comply with Malaysian employment legislation, equal opportunity principles, and internal HR policies

Onboarding & New Hire Experience

• Partner with HR operations to ensure a seamless pre-boarding and onboarding experience for all new hires, bridging the gap between offer acceptance and the first 90 days
• Track new hire retention and early attrition; work with HR and line managers to address root causes and improve onboarding effectiveness

What We’re Looking For

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field
• Professional HR certification (SHRM, CIPD, or equivalent) is an advantage

Experience

• Minimum 5 to 8 years of talent acquisition experience, with at least 2 years in a managerial or team lead capacity overseeing a TA function
• Proven track record of managing full-cycle recruitment across multiple functions and seniority levels, including professional, managerial, and leadership roles
• Experience building or scaling a TA function, including implementing ATS systems, defining SLAs, and developing interview frameworks
• Exposure to employer branding, campus hiring, or volume recruitment campaigns is a plus