Talent Acquisition Operations Manager

• We are seeking a Talent Acquisition Operations Manager to lead the strategy, systems, Analytics, and operational excellence that power our global recruiting organization
• This role is responsible for building scalable recruiting infrastructure, enabling recruiters and hiring managers, driving AI-powered innovation, and delivering data-driven insights that improve hiring outcomes across the business
• Own the global recruiting technology ecosystem, including ATS administration,
  integrations, reporting, automation, and vendor management
• Develop the long-term Talent Acquisition Operations roadmap aligned with business
  growth and recruiting strategy
• Lead the responsible adoption of AI-enabled recruiting technologies to improve recruiter
  productivity, candidate experience, and hiring quality
• Design and standardize scalable recruiting processes across North America, EMEA,
  APAC, and other global regions while ensuring compliance with regional employment
  and privacy regulations
• Partner with Finance, HR Business Partners, People Systems, Legal, IT, Procurement,
  and business leaders on workforce planning, hiring forecasts, and operational initiatives
• Build executive dashboards and translate recruiting data into actionable business
  insights
• Develop recruiter enablement programs, hiring manager training, interview guides,
  playbooks, and AI best practices
• Continuously improve candidate and hiring manager experiences through process
  optimization and service excellence
• Lead enterprise change management for recruiting technology implementations and
  process improvements
• Drive operational excellence using automation, workflow optimization, and continuous
  improvement methodologies
• Ensure compliance with global hiring regulations, data privacy requirements, and audit
  readiness
• Success in the First Six Months:
• Global recruiting workflows are standardized and adopted
• Executive recruiting dashboards provide reliable self-service insights
• Recruiter administrative work is reduced through AI and automation
• Hiring manager and candidate satisfaction measurably improve
• At least one enterprise recruiting technology or automation initiative is successfully
  implemented globally

Benefits

• Join a passionate community of educators and the people working to support them
• Access to a large course library, mentoring and coaching opportunities, and regular feedback
• Community engagement (partnerships, volunteering, free learning resources, and ongoing outreach efforts)
• Office culture that values outcomes and impact above all
• Equity and ownership programs give every employee a stake in our future
• Ownership, recognition, and celebrations of shared success
• Growth opportunities (we’re all about helping our people move into (and thrive in) new roles)- Experience with BI tools (Looker, Tableau, Power BI)
• Hands-on experience administering enterprise ATS platforms such as Greenhouse,
  Ashby, Lever, or Workday Recruiting. Bonus pts for Ashby experience!
• Experience in a high-growth SaaS organization
• Knowledge of global employment practices, GDPR, CCPA, and recruiting compliance
• Experience implementing recruiting technologies, AI solutions, and workflow automation
• Experience developing scalable documentation, enablement, and operational playbooks
• 5+ years of Talent Acquisition Operations, People Operations, HR Systems, or
  Recruiting Operations experience supporting global organizations
• Strong analytical skills with experience building executive dashboards and influencing
  decisions through data
• Experience with automation platforms such as Tray.io, Workato, or Zapier
• Excellent program management, executive communication, and cross-functional
  leadership skills