Talent Acquisition Supervisor (On-site)

About the role

As a Talent Acquisition Supervisor, you will lead recruitment teams, drive hiring performance, and build effective talent strategies in a fast-paced environment. You will oversee the end-to-end recruitment lifecycle and partner closely with Operations, HR, hiring managers, and external vendors to ensure recruitment needs are met.

Key responsibilities

• Lead and coach a team of recruiters to achieve recruitment targets and maintain high performance
• Oversee the end-to-end recruitment lifecycle, from sourcing and screening to interviews and onboarding
• Monitor recruitment progress, team performance, hiring requests, and recruitment KPIs
• Conduct workforce forecasting and hiring needs analysis to support business requirements
• Partner closely with Operations, HR, hiring managers, and external vendors to ensure recruitment needs are met
• Review and improve job descriptions, hiring standards, recruitment processes, and workflows
• Ensure a positive and consistent candidate experience throughout the recruitment process
• Develop and support employer branding, recruitment marketing, social media, and referral initiatives
• Analyze recruitment data, identify sourcing gaps and root causes, and recommend practical solutions
• Prepare recruitment reports and provide regular updates to management and stakeholders

About you

• Bachelor's degree in Human Resources Management, Business Administration, or a related field; or equivalent years of relevant experience in lieu of a degree
• At least 3 years of experience as a Talent Acquisition Lead or Supervisor
• Experience in volume hiring and fast-paced recruitment environments, particularly in BPO or shared services
• Proven experience leading recruitment teams
• At least 1 year of hands-on experience leading teams in Operations, with an understanding of frontline and fast-paced environments
• Experience developing recruitment strategies and employer branding campaigns
• Strong experience in recruitment reporting and data analysis
• Excellent organizational, time-management, and decision-making skills
• Full-cycle recruitment expertise
• Team leadership, coaching, and performance management capabilities
• Work setup: 100% On-site