Talent Development Specialist

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 15 countries overseeing more than 700 stores.

JOB PURPOSE

The Talent Development Specialist is responsible for providing a professional training service within general policies and professional standards, to support the effective provision of high-quality training services in the relevant country of operations, in line with the organizational development department's strategies.

RESPONSIBILITIES

• Support the identification of learning needs by analyzing performance and competence data to identify gaps in relation to required levels.
• Conduct training needs assessments under the consultation of the hierarchy and prepare training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines before delivering them.
• Design a technical training or instruction session and develop and maintain relevant high-quality training resources to ensure the achievement of specified learning outcomes.
• Foster culture awareness and customer service among staff through targeted training sessions and development programs.
• Administer employees' performance and development programs in coordination with the Talent Management department and provide line managers with the necessary support on the matter.
• Conduct shop and back-office onboarding programs to ensure an effective induction of new employees on the company values and culture.
• Monitor and record training activities and programs’ effectiveness for training delivered in own area to achieve set KPIs on different learning activities.
• Research and coordinate with external training providers when needed to outsource training programs in alignment with regional.
• Keep track of training costs and participate in the preparation of reports to justify expenditures.
• Follow up on engagement and completion on digital learning solutions that we have in place in own area.
• Specific for regional roles: Develop and implement managerial training programs for the region in line with the yearly learning and development strategy and approved budget.
• Specific for regional roles: Support local trainers in the implementation of various group training initiatives, while coaching and following up on meeting objectives and standards.

QUALIFICATIONS

• Bachelor’s degree in Human Resources Management, or Psychology, or a related field.
• Two to four years of experience in a similar role.
• Experience in Retail Training is a major plus.
• Fluency in English.
• Proficiency in MS Office.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.