Talent Solution Manager

The Talent Solutions Manager (TSM) ensures customer satisfaction by matching the staffing needs of clients with the skills and experience of the best talent. The TSM utilizes tools and technology to enhance the talent experience. They work collaboratively across different areas to develop new lead sources and maintain a strong pool of talent. The TSM also manages placed talent and promotes their development, to achieve desired client outcomes and assignment retention. Additionally, the TSM is responsible for building and maintaining internal partnerships with assigned Client Development Manager colleagues. The TSM will use their discretion and independent judgment regarding significant matters that are directly related to the management and operation of the business.

We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.

What you get to do:

• Proactively identify and recruit top-tier talent within office professionals for Finance and accounting.
• Work with talent to identify new business leads and expand current accounts.
• Understand what drives success for your customers and deliver to it.
• Embrace exciting new tools and strategies to attract top-tier talent & clients.
• Listen to understand client & talent needs in-depth.
• Facilitate strategic matches between client staffing requirements and talent skills/experience.
• Educate on current market conditions.
• Drive impactful relationships with current clients while identifying future needs.
• Make critical decisions regarding talent hiring, placement, and disciplinary actions.
• Delight in delivering top-quality service to bolster client operations.
• Swiftly address talent issues or client concerns.
• Showcase your negotiation prowess in determining candidate pay rates and client bill rates.
• Facilitate strategic matches between client staffing requirements and talent skills/experience.
• Manage relationships with current clients, identify future needs, and offer thought leadership for daily operations.

What you need to bring:

• Bachelor’s degree
• Minimum 2 years in temporary staffing focused on Finance & Accounting.
• Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
• Excellent communication, presentation, and customer service skills
• Strong organizational, analytical, and problem-solving abilities
• Ability to connect with others through phone, video, social media, and in-person meetings
• Track record of delivering results in a metrics-driven or tech-savvy environment
• Experience or quick adaptability utilizing digital tools and google suite applications
• Proficient using Google mail, calendaring and shared drives