GSeven Computer Business Pvt. Ltd.

Tally Support &amp; Sales Executive (Surat)
We are looking for a smart, motivated, and customer-focused individual to join our team as a Tally Support &amp; Sales Executive.
The primary role is to provide support to existing Tally customers by resolving day-to-day issues and coordinating with Tally support whenever required. The candidate will also build relationships with business owners, Chartered Accountants, and organizations to generate business opportunities.
Key Responsibilities
<ul>
<li>Provide support to Tally users through phone, remote access, and client visits.</li>
<li>Troubleshoot common Tally issues such as:</li>
<li>Reports not generating</li>
<li>Data synchronization issues</li>
<li>Tally performance or hanging issues</li>
<li>Excel import/export and mapping issues</li>
<li>TDL installation and configuration</li>
<li>Printing and voucher-related issues</li>
<li>User access and configuration issues</li>
<li>Coordinate with Tally Care and technical teams for issue resolution.</li>
<li>Train customers on basic Tally features and best practices.</li>
<li>Build strong relationships with existing customers.</li>
<li>Identify upselling opportunities for Tally licenses, renewals, cloud services, and add-ons.</li>
<li>Visit clients whenever required for support or business discussions.</li>
</ul>
Skills Required
<ul>
<li>Good knowledge of Tally Accounting Software (preferred).</li>
<li>Basic understanding of accounting, GST, and business processes.</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Good communication skills in Gujarati, Hindi, and English.</li>
<li>Customer-friendly attitude and willingness to learn.</li>
<li>Ability to work independently and manage client relationships.</li>
</ul>
Qualification
<ul>
<li>B.Com, BBA, BCA, M.Com, or equivalent.</li>
<li>Tally knowledge or certification preferred.</li>
</ul>
Experience
<ul>
<li>2-3 years experience.</li>
</ul>
Work Location: In person

Tally support and Developer TDL

Tally support and Developer TDL

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