Tankerman Superintendent

CANAL BARGE COMPANY

Job Description

Tankerman Superintendent (New Orleans Area)

NOTE: The job includes extensive travel to monitor your team and job sites in your area.  Includes regular meetings in the TSG Sulphur office.  Reliable transportation is required. This role includes shared responsibility for after-hours coverage through an on-call rotation. Team members rotate on-call duties and are expected to be reachable and responsive during their assigned coverage periods.

The Company: Canal Barge Company (CBC), headquartered in New Orleans, is a leading company in the inland marine industry with a history of steady growth and an exceptional human & environmental safety record. We believe CBC’s Mississippi River transportation system is among the most efficient and environmentally friendly methods of transporting cargo within the United States.  CBC has grown into a diversified business with 2,700+ employees operating over 188 towboats and 4,295 barges. Our greatest strength is in providing dedicated bulk freight logistics within the rivers and canals of the United States, Gulf of Mexico, & Atlantic Coast. Dedicated to long-term mutually beneficial relationships and tailor-made customer service, CBC has a strong customer base made up of several Fortune 500 chemical and oil companies, as well as construction companies, fabricators, public utilities, engineering companies, and the United States Government. 

This critical role ensures that our Tankermen perform to our internal and customers' high expectations when transferring cargo aboard liquid tank barges.  Skill and dedication are required to ensure there are no injuries, spills, contaminations, or dock rejections.

I. POSITION OVERVIEW

The Tankerman Superintendent develops, maintains, and leads a high-performing shore tankerman team that operates safely, reliably, and with the trust of internal and external stakeholders. This role coaches and trains Tankermen to deliver effective service to port operations while balancing operational risk, customer expectations, and profitability. The Superintendent provides consistent, timely in-field support and oversight for the assigned team, communicates expectations that support department goals, and keeps their manager informed through sound judgment and thoughtful communication. This role also provides support and solutions to TSG management and requires a self-motivated self-starter who can work independently and as part of a team.

II. CORE ACCOUNTABILITIES & RESPONSIBILITIES

1. Team Performance Management

• You are accountable for the performance and outcomes of your assigned team (no harm personal safety, zero spill, skill & competence, and excellent customer service)

• Provide FELT Safety Leadership, care for people, and demonstrate a strong safety culture (behavior-based safety).

• Lead and manage shore tankerman performance for the assigned area or assigned objective to a high standard of performance in alignment with CBC culture and values

• Regularly communicate to provide meaningful feedback (constructive and redirecting) to ensure performance meets or exceeds all required standards (procedure, safety, compliance, customer, culture)

• Conduct regular assessments, mid-year and annual performance evaluations; set goals

• Meet the Supervisor KPI’s

• Perform dock visits to perform observations on shore tankerman to assess competency on transfers during critical stages

• Audit timesheets and track tankerman Tow Works

• Maintain equipment used by TSG in specific geographical areas

• Maintain credentials and qualifications

2. Emergency Response & Technical Support

• Respond to emergencies as requested and provide support to the CBC Incident Response Team with lightering, salvage and tank barge expertise.

• Ability to travel to incident sites and act as an On-Scene Incident Commander.

• Work on afterhours on-call rotation

• Assist tankerman when they call in with troubleshooting, mechanical issues, priming and LOCs

• Coach shore tankerman when working through issues to learn how to problem solve

• Serve as a direct liaison to CBC vessel personnel who work on the ICWW

• Provide investigation facts and findings in support of continuous improvement

3. Training Supervision

• Supervise tankerman training and trainees based on approved training curriculum, protocols and the underlying standard operating transfer procedures.

• Conduct final competency assessment on tankerman trainees to standard (& SOP’s)

• Conduct critical stage transfer competency assessments on tankerman trainees

• Assist in determining Tankermen that are eligible to train tankermen trainees

• Responsible for providing the training team and TSG leadership with trainee progress throughout training.  Provide meaningful feedback about what needs improvement and expected timelines for completion.

• Ensure Tankermen understand PPE requirements, use, and compliance

• Ensure Tankermen maintain safety training, safety meetings, risk assessment tools, and cargo knowledge/SDS.

• Track and document the skill level and training of the tankermen on your team

4. Cargo Transfer Operations

• Ensure you are technically qualified on all barges, cargoes, and familiar with customer locations (expectations)

• Aware and knowledgeable about the special safety practices surrounding hazardous cargoes in tank barges.

• Make recommendations regarding new or changing SOP’s

• Conduct safe liquid cargo loads and discharges, including vapor and non-vapor recovery, split cargo transfers, ship lightering, and tandem transfers

• Follow cargo transfer procedures as set out in the Cargo Transfer Procedures manual

• Conduct pre-transfer inspection of barges prior to conducting transfers, especially all safety and transfer equipment

• Perform minor maintenance and repair of barges and pumps as necessary

• Maintain clear, reliable, and ongoing communication with coworkers during transfers

• Be available during scheduled on-call time

• Assist to track maintain and inventory, TSG equipment including PPE supplies, reducers, detonation arrestors, hoses, alarm boxes, trucks and small vessels

III. COMPETENCIES & QUALIFICATIONS REQUIRED

1. Business Acumen: Understands context and tradeoffs to apply technical, business, industry, market, and financial drivers and make decisions that improve overall performance**.**

• Effective Communication: Expresses ideas clearly in speech and writing; listens effectively; diligently and effectively keeps others informed as required to ensure they are successful

• Functional Excellence: Demonstrates mastery of technical requirements of role.

2. Relationship Builder: Builds connections and nurtures relationships to facilitate candid conversations and the accomplishment of work goals. 

• Builds Trust: Builds trusted relationships with direct reports, peers, line managers, customers and other stakeholders. Actively exhibits the 13 Trust Behaviors

• Leadership: Develops and leads others. Understands, contributes to, and communicates a vision; inspires others to perform to a high standard.

3. Extreme Ownership: Takes complete responsibility for their team’s performance, including successes, failures, and everything in-between.

• Performance Management Orientation: Enhances employees’ capabilities over time by consistently and continuously evaluating, coaching, and developing employee competencies to align with long-term organizational goals.

4. Growth Mindset: Demonstrates curiosity and willingness to challenge self and others to learn and evolve, regardless of the situation or context. 

• Sets an environment where team members can learn from mistakes, speak up, or challenge status quo without fear.

• Learner who approaches situations with curiosity and humility to improve self, team, and organization. Does not accept the status quo / never complacent.

• Continuous Improvement & Innovation Mindset: Relentless focus on improvement. Uses curiosity, creativity, and critical thinking to develop and activate new, valuable ideas and solutions that improve organizational performance.

• Resilience: Embraces challenges, views setbacks as learning opportunities, and persists in the face of obstacles to get the job done.

• Creates an environment where team members can learn from mistakes, speak up, or challenge status quo without fear.

IV. QUALIFICATIONS

• Excellent people skills – skillfully supervises, trains, evaluates, and communicates

• Competency with IT systems, Microsoft software, CBC IT systems/tools (training provided)

• USCG Tankerman PIC license required.

• Extensive hands-on experience in all tank barge transfer systems.

• Mechanical troubleshooting abilities.

• Minimum high school education with five to ten years of marine experience.

• Experience in handling split cargoes (lube and chemicals) a plus

• product knowledge of all cargos a plus.

V. WHAT SUCCESS LOOKS LIKE

• An individual who improves the culture and performance of CBC tank barge operations via coaching and accountability for those surrounding you.  Someone who inspires confidence from your team members and manager.  A self-starter who uses sound judgement to provide solutions that enhance outcomes.

• Carries out and adheres to the CBC Code of Conduct

• Embodies a Humble, Hungry & Smart mindset

VI. KEY RELATIONSHIPS

• Reports to: Manager Tankermen Services Group

• Direct Reports: Shore Tankermen (as assigned)

VII. PHYSICAL REQUIREMENTS

• Job duties will encompass climbing ladders and stairs, repetitive bending and stooping, lifting heavy marine equipment, lifting objects ranging from less than 10 lbs. to weights in excess of 100 lbs.

• The equipment and tools used to perform job duties include but are not restricted to lines (10 lbs. to 110 lbs.), cables (25 lbs. to 150 lbs.), ratchets (50 lbs.), jigger pumps (70 lbs. to 150 lbs.) and cross-over hoses and shorelines 100+ lbs.).  The equipment and tools used to perform the job duties may be stored and lifted from various levels.

Canal Barge Company and its subsidiaries are Equal Opportunity Employers - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.