Task Force Hotel Manager - Denver Based

Pay: $82,000.00 - $93,000.00 per year

Job description:

Task Force Hotel General Manager

Rimrock Hospitality is seeking an experienced, adaptable, and highly motivated Task Force Hotel General Manager to provide operational leadership and support across our growing hotel portfolio. This is a highly travel-intensive position, with approximately 90% travel required, and is ideal for a hospitality leader who thrives in fast-paced environments, enjoys opening and stabilizing hotels, and can quickly step into a property and make an immediate impact.

The Task Force General Manager will travel throughout the portfolio to lead new hotel openings, provide interim General Manager coverage during vacancies and vacations, support property transitions, assist underperforming hotels, and provide hands-on operational leadership wherever needed. Assignments may range from several days to several weeks or longer depending on the needs of the property.

As the senior on-property leader during each assignment, the Task Force GM is responsible for all aspects of hotel operations, including guest satisfaction, team leadership and development, financial performance, sales execution, operational standards, and brand compliance. This individual must be equally comfortable developing strategy, reviewing a P&L, training a new leadership team, inspecting guestrooms, resolving guest concerns, and stepping into daily operations when needed.

This role requires exceptional flexibility and a willingness to travel on short notice. Candidates must be comfortable spending extended periods away from home and working a schedule that may include weekends, holidays, hotel openings, and other periods dictated by operational needs.

The ideal candidate is a proven hotel operator who is resourceful, decisive, hands-on, and able to quickly assess a property's needs, establish priorities, build relationships with the team, and drive execution. Extended-stay and multi-brand experience, as well as previous hotel opening or task force experience, is strongly preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership and Operations

▪ Provide overall leadership and direction for all hotel departments, including front desk, housekeeping, maintenance, and sales.

▪ Ensure consistent delivery of the brand purpose of care for guests, associates, and the community.

▪ Maintain full compliance with brand standards, operational policies, and local regulations.

▪ Oversee daily property operations, ensuring cleanliness, safety, and service excellence.

▪ Foster a culture of teamwork, accountability, and continuous improvement.

Financial Performance and Reporting

▪ Develop and manage the property's annual operating and capital budgets.

▪ Monitor daily, weekly, and monthly financial performance against budget goals.

▪ Oversee accounts receivable/payable, payroll, and purchasing processes.

▪ Analyze performance metrics (Occupancy, ADR, RevPAR, GOP) and implement strategies for improvement.

▪ Ensure proper cost control and labor management practices are in place.

Sales, Marketing and Revenue Management

▪ Collaborate with the commercial support team on pricing, revenue, and marketing strategies.

▪ Develop and maintain local business relationships to drive extended-stay occupancy and corporate business.

▪ Oversee execution of local marketing and community outreach programs.

▪ Ensure the team actively solicits new business opportunities and manages key accounts.

▪ Support online reputation management and brand engagement initiatives.

Team Development and Human Resources

Recruit, train, and retain a high-performing team aligned with brand values and service culture.

▪ Conduct regular team meetings, performance evaluations, and development plans.

▪ Promote associate engagement, recognition, and professional growth.

▪ Ensure compliance with labor laws, HR policies, and company procedures.

▪ Serve as a mentor and role model for leadership behavior and integrity.

Guest Experience and Brand Standards

▪ Ensure the highest level of guest satisfaction by maintaining service and cleanliness standards.

▪ Monitor guest feedback through surveys, online reviews, and direct interactions, implementing improvements as needed.

▪ Maintain a consistent presence in public areas to engage with guests and team members.

▪ Lead service recovery efforts promptly and effectively when issues arise.

▪ Ensure brand audit readiness at all times.

Safety, Maintenance and Compliance

▪ Ensure compliance with all OSHA, fire, and safety regulations.

▪ Oversee preventive maintenance programs and property inspections.

▪ Maintain emergency preparedness and response plans for all associates.

▪ Promote a culture of safety and accountability across all departments.

QUALIFICATIONS

Education and Experience

▪ Bachelor's degree in hospitality management, business, or related field preferred.

▪ Minimum of 5 years of progressive hotel management experience, with at least 2 years as a General Manager or Assistant General Manager.

▪ Experience with extended-stay or select-service hotel brands preferred. Hyatt and Choice hotel experience also preferrred.

▪ Strong understanding of hotel financials, budgeting, and operational systems.

Skills and Competencies

▪ Exceptional leadership and interpersonal skills with a focus on associate engagement.

▪ Strong analytical and financial management abilities.

▪ Proficiency in hotel management software, Microsoft Office Suite, and digital communication tools.

▪ Excellent communication, presentation, and organizational skills.

▪ Ability to make sound decisions in a fast-paced, service-oriented environment.

PHYSICAL REQUIREMENTS

▪ Ability to move freely throughout the property to inspect and engage with departments.

▪ Occasional lifting or carrying of items up to 25 pounds.

▪ Ability to work flexible hours, including weekends and holidays, as business demands.

▪ Professional appearance and demeanor consistent with Hyatt brand standards.

EQUAL EMPLOYMENT OPPORTUNITY

Rimrock Hospitality, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.

Position Title: General Manager

Reports To: Regional Director of Operations / Ownership Group

Department: Leadership / Operations

Location: On the road position 90% - Home Base anywhere US

FLSA Status: Exempt

Compensation: Competitive and commensurate with experience

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Hotel management: 5 years (Required)

Willingness to travel:

• 90% (Required)

Work Location: On the road

Pay: $83,000.00 - $92,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road