Task Manager 3

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Task Manager 3 for a Full-Time position

Job Summary

The Task Manager 3 leads infrastructure and network support teams responsible for complex enterprise network operations, security, server services, and communications. The role combines people leadership, client engagement, staffing, project/task management, technical evaluation, and quality control.

Key Responsibilities

· Establish and improve processes used to manage infrastructure tasks and projects.

· Support performance appraisals, employee feedback, training-needs assessment, and staff skill development.

· Recruit, identify, interview, select, and coordinate technical staff for task execution.

· Maintain client relationships and assist in resolving contract, development, and personnel issues.

· Lead infrastructure and network support teams, including staff responsible for network management and security administration.

· Plan work, control projects, monitor progress, and provide status reporting.

· Prepare technical specifications and guide staff in developing technical deliverables.

· Develop work standards, evaluate staff performance, and review team products to ensure quality before delivery.

· Evaluate hardware, software, and system-configuration alternatives through feasibility and cost/benefit analysis and prepare recommendations.

· Support complex network operations, including network/server software installation and testing, troubleshooting, server optimization, network security implementation, and maintenance of network communications links.

Requirements

· 8 years of experience supporting complex network operations, including end-user assistance, network and server software installation/testing, network troubleshooting/testing, network server maintenance and optimization, network security protocols, and network communications links.

· 5 years of experience identifying alternatives for new hardware, software, and system-configuration approaches; determining feasibility; performing cost/benefit analysis; and developing final recommendations.

· 4 years of experience in client relations, working closely with clients to resolve contract, development, and personnel issues.

· 4 years of experience primarily as a technical team leader of at least 5 infrastructure/network support staff engaged in network management, including security administration.

· 3 years of experience establishing processes to support task or project management.

· 3 years of experience providing performance appraisal and employee feedback support.

· 3 years of experience assessing employee training needs and assisting employees in skill development.

· 3 years of experience recruiting, identifying, interviewing, and selecting technical staff and coordinating staffing for task execution.

Pay: Up to $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: On the road