Taskforce Assessor

Assessor – Fixed Term (Work from Home)

Help people who request personal information from Oranga Tamariki.

Multiple fixed-term, work-from-home opportunities available nationwide

Bring your customer service experience to this fixed-term role ending on 30 June 2027

Immediate start required

Mō mātou | About Us

Oranga Tamariki—Ministry for Children is committed to putting tamariki and rangatahi at the heart of everything we do. Our values guide us every day:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are with Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

Mō te tūnga | About the Role

As an Assessor, you’ll play a key role in supporting transparency and trust. You’ll respond to requests for personal information, ensuring compliance with the Privacy Act 2020 and the Official Information Act. This involves:

• Assessing and processing information requests accurately and efficiently
• Communicating clearly with customers, internal teams, and external agencies
• Maintaining confidentiality and handling sensitive information with care
• Building strong relationships and delivering excellent customer service
• Working autonomously while contributing to a supportive team environment

Mōu | About You

Skills: Strong communication, problem-solving, and time management

• Experience: Customer service and information management
• Attributes: Resilience, adaptability, and a team-focused attitude
• Cultural Competency: Understanding of tikanga Māori and Pacific cultures, or a willingness to learn
• Technical: Familiarity with Microsoft Office (Word, Excel)
• A private workspace and reliable internet connection
• A relevant tertiary qualification or equivalent experience (preferred but not essential)

Nōu te rourou | What’s in it for You

Salary: Starting between $62,500 and $65,639, depending on experience

• Flexibility: Work-from-home options nationwide
• Development: Coaching and professional growth opportunities
• Support: A vibrant, inclusive team committed to wellbeing and continuous improvement
• Discover more about the benefits of working with us: https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Me pēhea te tuku tono | How to Apply

Apply online with your CV and a one-page cover letter.

• If you’re already an Oranga Tamariki employee, please log in using your Oranga Tamariki email address.
• Applications close on 22nd October 2026
• We’ll be reviewing applications and interviewing as they come in- so don’t wait, apply now!
• Questions? Contact us at [email protected]
• Please note: Our code of conduct requires all kaimahi to present at work free from the influence of drugs and alcohol.