Tasting Room Ambassador

Turley Wine Cellars is hiring a part-time Tasting Room Ambassador for 2 shifts per week including at least one weekend day. We value providing a high level of hospitality and wine education to both guests and employees in an environment that is dynamic, welcoming and authentic.

We’re looking for hospitality-minded individuals with a passion for wine, wine education, and creating a warm, welcoming experience for every guest. The ideal candidate has a talent for connecting with people, telling engaging stories, presenting, and selling wine.

Our tasting rooms are often busy, so this role requires initiative and teamwork. Recent industry experience, whether in a tasting room, restaurant, or retail wine sales, is essential.

Responsibilities include:

• Providing guests with an excellent tasting and purchasing experience
• Learning our history, wines, winemaking practices, vineyards, appellations, press and scores to confidently tell the TWC story
• Effectively balancing multiple tables while delivering personalized experiences
• Processing sales transactions and customer data in POS system quickly and accurately
• Performing opening and closing procedures, stocking wine and moving cases, washing and polishing glassware, keeping guest areas and supply stations clean and well organized

Job Requirements

• Be at least 21 years of age
• 2+ years recent tasting room/wine sales/hospitality experience
• Some formal wine education preferred
• RBS Certification
• Reliably work 2 shifts per week including weekends and holidays
• Be collaborative, positive and professional in colleague and guest interactions
• Have excellent communication, presentation, and teamwork skills
• Able to navigate POS and other technology systems quickly and accurately
• Follow company policies and procedures
• Have sufficient wine knowledge, work experience and physical ability to successfully perform the job

Physical Requirements

• Move between tables and use trays to deliver glassware, wine, and other beverages or food to tables
• Stand, walk, stoop, bend, lift and carry up to 50 pounds repeatedly
• Sit, climb stairs, use tools or controls, reach with hands and arms, balance, kneel, talk or hear on a regular basis for long periods of time (8 hour shifts)
• Communicate in a clear, understandable speaking voice, capable of communicating information to fellow employees, vendors, and guests
• Speak, read, write and follow written and verbal instructions in English; bi-lingual English/Spanish a plus

Compensation

$20.00/hour + sales incentive pay, gratuities, company bonus, profit sharing, paid sick leave and monthly employee wine program.

About Turley

Turley makes historic California wines from over 50 vineyards across the state, primarily Zinfandel and Petite Syrah, with many vines dating back to the late 1800s. By farming organically and focusing on old vine, heritage vineyards, Turley aims to both create and preserve California’s unique winemaking culture.

Thank you for your interest in working with us! We look forward to hearing from you.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid sick time

Work Location: In person