Tasting Room host/ Duty Manager

Join the Terrace Edge team as a Tasting Room Host / Duty Manager and help create memorable wine experiences in the beautiful Waipara Valley.

This is a fixed-term, part-time position through to 31 March 2027, primarily working Thursday to Sunday, 10:00 am to 4:30 pm, with approximately 26 rostered hours per week.

The position may have the potential to become permanent after the fixed-term period, depending on business needs, performance, availability and mutual agreement. Permanent employment is not guaranteed.

About Terrace Edge

Terrace Edge is an award-winning, family-owned organic vineyard and olive grove located in the beautiful Waipara Valley, just north of Christchurch. Our team is passionate about sustainability, handcrafted wines, and creating memorable experiences for every visitor. We’ve proudly been named New Zealand Organic Vineyard of the Year three times — in 2018, 2021, and 2025.

About the Role

You will play an important role in creating a welcoming visitor experience at Terrace Edge, introducing guests to our vineyard, wines, and story.

Your responsibilities will include:

• Welcoming visitors and hosting wine tastings
• Sharing the Terrace Edge vineyard, wine and organic story
• Providing friendly and knowledgeable wine recommendations
• Processing wine sales and maintaining accurate records
• Maintaining a welcoming, clean and well-presented Tasting Room
• Supporting wine stock, packing and dispatch when required
• Assisting with special events and private bookings
• Ensuring the responsible service of alcohol and compliance with licensing requirements
• Acting as Duty Manager when required
• Working closely with the Sales Administrator
• Supporting other reasonable Tasting Room and visitor-experience activities

About You

We are looking for someone who:

• Enjoys meeting people and creating memorable visitor experiences
• Is warm, confident and professional with customers
• Has strong communication and customer-service skills
• Is reliable, organised and able to work independently
• Is comfortable working in a small team and helping where needed

Essential Requirements

• Current Duty Manager Certificate
• Previous experience in hospitality, wine, cellar door or another customer-facing role
• Strong communication and customer-service skills
• Availability to work Thursday to Sunday, 10:00 am–4:30 pm
• Willingness to work public holidays and occasional special events
• Commitment to responsible service of alcohol and relevant licensing requirements

Apply now with your CV and a short cover letter telling us about yourself, your relevant experience, and your availability to [email protected].