Tax Client Support & Administrative Coordinator

Job Overview
Support client-facing tax operations by coordinating documentation, managing records, and ensuring timely communication throughout the process.

Salary

• Php25,000.00 monthly (this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc)

Perks

• Free daily meals
• Wellness programs
• Paid time off
• Continuous professional development
• Office locations:
• KSS Building, Buhangin
• Aeon Towers, Bajada, Davao City

Key Responsibilities

• Serve as a primary point of contact for client communications and follow-ups
• Organize and maintain client records, files, and tax-related documentation
• Coordinate schedules, appointments, and reminders to ensure timely completion of requirements
• Assist in gathering, reviewing, and processing client documents for tax preparation
• Prepare and manage forms, organizers, workpapers, and supporting documentation
• Monitor project timelines and ensure client deliverables are completed on schedule
• Support administrative activities and maintain accurate internal records
• Collaborate with internal teams to ensure a seamless client experience

Work Schedule

• Graveyard Shift

Ideal Candidate

• At least 1 year of experience in customer service, client support, administrative support, or a related role (required)
• Excellent verbal and written English communication skills (required)
• Strong organization and time management skills (required)
• High attention to detail and accuracy when handling documentation (required)
• Ability to manage multiple priorities and meet deadlines consistently (required)
• Experience coordinating schedules, appointments, or client follow-ups (preferred)
• Familiarity with bookkeeping, tax preparation, or accounting processes (preferred)
• Proficiency in Microsoft Office, Google Workspace, and related productivity tools (required)
• Ability to maintain professionalism and confidentiality when handling sensitive information (required)