Tax Process Analyst

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Overview:

The Tax Process Analyst plays a key role in driving tax technology and transformation initiatives by supporting process standardization, system integration, and operational improvements across Tax, Finance, and IT. This role is responsible for documenting end-to-end processes, enabling efficient transitions, and supporting automation and system enhancements to ensure accurate, compliant, and scalable tax operations.

Why Join This Team:

• Be part of a high-impact transformation team shaping the future of tax operations

• Gain hands-on experience with ERP systems, tax engines, and automation tools

• Collaborate with global stakeholders across finance, tax, and technology functions

• Develop expertise in process improvement, system implementation, and data analytics

• Work in a dynamic environment that values innovation, continuous improvement, and accountability

What You Will Do:

• Support tax transformation initiatives through process analysis, documentation, and implementation

• Develop, document, and maintain end-to-end process flows, SOPs, and work instructions to ensure operational consistency and sustainability

• Assist in ERP and tax system implementations by gathering business requirements, performing impact analysis, and supporting testing activities

• Facilitate the transition of tax compliance processes from external providers to in-house operations, ensuring proper documentation and knowledge transfer

• Collaborate with stakeholders to optimize workflows and improve efficiency, accuracy, and control

• Identify opportunities for automation and support implementation using tools such as RPA and reporting platforms

• Validate and analyze tax data across systems to ensure completeness, accuracy, and alignment with reporting requirements

• Support project coordination activities, including tracking timelines, risks, and deliverables across multiple initiatives

• Participate in user acceptance testing (UAT), issue resolution, and post-implementation monitoring

• Partner with cross-functional teams to ensure successful delivery of transformation initiatives

• Support training and knowledge sharing within the team to strengthen overall capability

• Ensure compliance with regulatory requirements and internal controls

What You Need to Succeed:

• Bachelor’s degree in Accountancy, Operational Management, or a related field

• CPA or relevant certification is an advantage

• 3–5 years of experience in tax operations, process improvement, or finance systems

• Experience in process documentation, workflow design, or continuous improvement initiatives

• Strong exposure to ERP systems or finance technology tools such as SAP or similar platforms

• Basic knowledge of project management principles and experience supporting transformation initiatives

• Strong analytical and problem-solving skills with high attention to detail

• Ability to translate complex business requirements into clear and structured process documentation

• Excellent communication and stakeholder management skills

• Proficiency in Microsoft Excel and data analysis tools

• Ability to work effectively in a fast-paced, cross-functional environment

• Strong ownership mindset with a focus on accuracy, efficiency, and continuous improvement

How We Set You Up for Success:

• Structured onboarding with hands-on exposure to tax transformation initiatives

• Training on ERP systems, process documentation tools, and automation technologies

• Collaborative and supportive team environment with clear goals and expectations

• Opportunities to contribute to large-scale global projects and process improvements

• Continuous learning and development to enhance technical, analytical, and business skills