TCG Store Associate

Job Summary:

Tactics PH is looking for a trading card game enthusiast to help run day-to-day store operations and organize in-store events across our TCG lines (Vibes TCG, Magic: The Gathering, and beyond). This is a hands-on role for someone who loves the hobby and wants to help grow a local TCG community.

Job Responsibilities:

Store Operations

• Man the store during operating hours: greet customers, answer product questions, and process sales
• Maintain sales floor organization, restocking, and display upkeep for singles, sealed product, and accessories
• Assist with inventory management
• Handle basic customer service: buylist/trade-ins, order pickups, and general inquiries
• Keep the store clean, secure, and presentable

Event Management

• Plan, set up, and run in-store events (e.g., Friday Night Magic/Modern, prereleases, draft nights, Riftbound events)
• Manage event registration, pairings, and tournament software (e.g., Companion App, or similar)
• Promote upcoming events via social media and in-store signage/flyers
• Track event attendance and gather feedback to improve future events

Community & Product Knowledge

• Stay current on the competitive meta across MTG, Riftbound, and other carried games
• Provide informed recommendations on decks, singles, and sealed product
• Build rapport with regular players and help grow the local player base.

Qualifications:

• Genuine knowledge of and interest in TCGs (MTG required; Riftbound, Vibes TCG, or other games a plus)
• Prior experience playing in or running organized play events preferred
• Comfortable with basic POS/inventory systems (Shopify experience a plus)
• Strong customer service and communication skills
• Reliable, punctual, and able to work weekends/evenings for events
• Basic social media savvy for event promotion is a bonus

Nice to Have

• Familiarity with SortSwift or similar TCG inventory tools
• Judge-level rules knowledge for MTG, Riftbound .