TCM Receptionist 前台接待（中英文 / Bilingual）

About the role

We are seeking a careful, responsible receptionist with good communication skills. The role involves daily front desk reception at the clinic, arranging client appointments, and basic administrative work.

Key responsibilities

• Warmly welcome visiting clients and provide a good first impression and quality service
• Manage appointment registration, coordination and scheduling via phone, WeChat and in-person
• Answer basic client inquiries about services or procedures
• Handle daily checkout using Cashier/POS systems, issue receipts and organize front desk records
• Maintain cleanliness and standards of the front desk and waiting/rest areas

About you

• Proficient in Chinese communication (primary language); basic English speaking and reading ability to handle simple English conversations or registration
• Experience in clinic, beauty, head therapy, hair care or retail front desk service is preferred; applicants without experience but with good service awareness are also welcome
• Strong affinity, smooth communication, team spirit, careful and responsible
• Basic computer and office software operation skills