Team Administrator

BIFIS - The British Institute of Fitted Interiors Specialists is recruiting a Team Administrator to join our growing team at our Head Office in East Tilbury.

In hiring for this position, we are looking for an exceptionally strong administrator with a proven track record of working within an office environment as part of a team. The ideal candidate will have strong IT confidence, attention to detail to excellent communication skills.

The company

BIFIS is a government sanctioned organisation that is responsible for education, standards, compliance and support within this part of the home improvement industry.

The organisation is experiencing significant growth and subsequent exciting times. We’re looking for great people to join our team in a number of positions. Our clients include thousands of tradespeople nationally, as well as major retail brands.

The job brief

We are looking for an experienced administrator to support the general administration needs of our business. The duties will include the digital processing of documents, document scrutinisation and data entry. The role does include relationship management with our stakeholders and subsequent strong communication and customer service ability.

The responsibilities

– Maintaining accurate records / documentation associated with client registration.

– Checking, validating, and uploading documents in accordance with criteria.

– Communicating with clients, via telephone and email.

– Providing first point of contact for incoming enquiries.

– Organising meetings and supporting events.

The candidate

– Must have strong and proven administrative experience.

– Good working knowledge of Microsoft Office (Outlook / Word / Excel).

– Excellent written and oral communication skills essential.

– Must be a team player.

– Must have an attention to detail and a systematic approach to delivering against set tasks.

The reward

– Competitive salary.

– Full training provided.

– A friendly, modern workplace.

– An opportunity to grow within the business and progress.

The contract

• 30.5 hours per week

• Monday, Wednesday and Thursday 9am - 3pm

• Tuesday and Friday 9am - 5pm

• No weekends or bank holidays

• 28 days Annual Leave - rising to 35 maximum based on length of service (based on 35 hours per week).

All employment is subject to a six month probationary period. Salary shown is the full-time equivalent, this will be subject to a pro-rata if reduced hours are agreed as above.

The location

The role is based from our head office at:

Thames Enterprise Centre
Princess Margaret Road
East Tilbury
Essex
RM18 8RH

Pay: Up to £25,500.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Experience:

• Administrative: 2 years (required)

Work Location: In person