Team Assistant

About New Directions Packaging

New Directions Packaging are leaders in the industry for all things packaging and branding. We create high-quality, innovative and sustainable packaging solutions nationally and globally for businesses and well-known brands across fashion, beauty, retail, e-commerce, events, PR and more.

Our Packaging Team works across sales, sourcing, design and customer service to bring our clients' packaging projects to life.

About the Role

We are seeking a motivated and organised Packaging Team Assistant to provide day-to-day support to our Packaging Team across sales, administration, customer service and general operations.

This is an entry-level position suited to someone looking to gain hands-on experience in packaging, sales and administration within a fast-paced and dynamic environment.

What is in it for you?

The successful candidate can expect:

• A friendly, supportive, and stimulating workplace
• The opportunity to work with a wide range of well-known brands
• Paid weekly
• In-house café with barista-made coffee and staff discounts

The Role

As a Packaging Team Assistant, your responsibilities will include:

• Team Support: Provide general support to Packaging Management and the wider Packaging Team with day-to-day tasks to help facilitate smooth operations.
• Customer Service: Assist with answering incoming calls, responding to enquiries and providing a positive experience for customers.
• Sales & Administration: Generate quotations, process orders and assist with general sales administration, ensuring accuracy throughout.
• Inventory, Display & Storeroom Management: Assist with stock checks and inventory control, and organise and maintain a tidy showroom display and storeroom.

About You

We're looking for someone with:

• A high level of accuracy and attention to detail (essential)
• Strong time management and organisational skills
• Strong customer service skills
• Strong communication and interpersonal skills
• A genuine interest in design, branding and packaging
• Familiarity with SAP (advantageous)

Tertiary qualifications in Business, Commerce, Marketing or a related field are welcomed but not required.

This is a full-time position based in our Marrickville office and is available to Australian Citizens and permanent residents.

Position available for immediate start.

New Directions Australia is a leader in workplace diversity and encourages applicants from all sectors of the community to apply.

To apply for this position, please press ‘Apply’.

Please note, only shortlisted candidates will be contacted.